How to Remove Malware for Windows

If your Windows computer is being redirected to unwanted sites, advertisements are popping up while you browse the Internet, or a message saying a virus was detected, then it is possible that you have malware installed on your computer.

This is for Windows 7 through 10, also applies to Macs and mobile devices. The wording in this post is for Windows 10

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Malware refers to any type of malicious software that tries to infect a computer or mobile device. Hackers use malware for any number of reasons such as, extracting personal information or passwords, stealing money or preventing owners from accessing their device.

Malware includes computer viruses, ransomware, worms, trojan horses, rootkits, keyloggers, dialers, spyware, adware, malicious BHOs, rogue security software and other malicious programs. The majority of malware threats are usually worms or trojans rather than viruses.

Following are some examples of an infected PC:

  1. Your web browser (e.g., Microsoft Internet Explorer, Mozilla Firefox, Google Chrome) freezes, hangs or is unresponsive
  2. You get redirected to web pages other than the one you intended to go to
  3. You receive numerous web-browser popup messages
  4. Strange or unexpected toolbars appear at the top of your web browser
  5. Your computer runs slower than usual
  6. Your computer freezes, hangs or is unresponsive
  7. Your computer restarts by itself (but not a restart caused by Windows Updates)
  8. You see unusual error messages (e.g., messages saying there are missing or corrupt files folders)

For several months, I had malware that crashed my PC on a daily basis. I read lots of help articles and followed its advice. I soon came to realize that no one piece of software will remove the malware. In my case, the virus would attach itself to a Dell executable (exe) file. I located the suspected file and renamed it, no luck here. So, I deleted the file; the suspected file would recreate itself with the virus attached. I did a scan of the Registry to find the infected file, it was not found. What the heck is going on? Then I came across an in-depth article on removing malware. In summary, to remove the malware, perform the following:

Restart your machine and stop all running programs

Download, install and run the following programs one at a time in order as shown below. There is a free or trial version for each software. Do not install any third-party tools associated with the installs. The softare title and links are as follows:

Malwarebytes

Avast

HitmanPro

Zemana

Now, restart your machine. The malware should be eliminated. Since this is a one-time removal, uninstall each program. If left installed and active, they will interfere with each other and cause other problems.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Protect Your Google Drive on iPhone and iPad

Storing important and or sensitive documents in Google Drive isn’t the most secure way to protect your data, but if you are, your iPhone and iPad can help keep everything safe. Let’s see how to protect this cloud storage mobile app using Face ID or Touch ID.

Your mobile device may already be setup to use Face ID or Touch ID. You may ask, why set this up for a particular app, the Google Drive? A friend may ask to see your device. What if they accessed your documents via Google Drive without your knowledge? There is nothing to stop them because you already unlocked your device. So, we are going to add another layer of protection. Of course, enabling two factor authentication for your Google account is the best way to keep prying eyes out of your cloud files.

Note! To follow this guide, you will need the Passcode for your device. The screenshots are for an iPhone.

This is for iPhone and iPad devices

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Open Google Drive

Start by opening the Google Drive app. Use Apple’s built-in Spotlight Search if you can’t find it on your Home screen. Refer to below image:

Google Drive Protect 1
Locating Google Drive app

Next, tap the Hamburger icon in upper left of the screen. See following image:

Google Drive Protect 2
The Hamburger icon

Open the Settings

From the slide out menu that appears, select the Settings option. See below image:

Google Drive Protect 3
Opening Settings

Next, tap on the Privacy Screen option. Refer to below image:

Google Drive Protect 4
Opening the Privacy Screen option

Set the Privacy Option

From here, toggle on the Privacy Screen option. See following image:

Google Drive Protect 5
Turning on the Privacy Screen option

Allow Permission

Now, your iPhone or iPad will display a pop-up box asking for permission to access Face ID or Touch ID. Tap the OK button to allow permission. Refer to below image:

Google Drive Protect 6
Allowing permission for Google Drive by Face ID

The next time you exit and reopen Google Drive, you will be presented a screen for your face or fingerprint to access your cloud storage.

Now that the Privacy Screen setting is enabled, you will see several new options to customize the feature further.

Set Privacy Screen Delay

By default, the Privacy Screen feature locks the Drive app the moment you lock your iPhone’s or iPad’s display or leave the app. If you want to add a time delay, tap on the option that corresponds to the Delay listing. See below image:

Google Drive Protect 10
Accessing Privacy Screen Delay options

You have four options to choose from:

  • Immediately (the default)
  • After 10 seconds
  • After 1 minute
  • After 10 minutes

Once you have checkmarked your selection, tap the Back arrow. By default, the Immediately option is selected and is the recommended setting. Refer to below image:

Google Drive Protect 11
Setting the Privacy Screen Delay option

Using the Passcode Method

You have the option of using your Passcode to protect your files instead of your Face ID or Touch ID. This feature offers a more secure method of accessing Google Drive.

To do this, let’s go back to the Privacy Screen settings menu, then tap the Open System Settings blue link. See following image:

Google Drive Protect 7
Opening System Settings to change access method

You are taken to the Drive’s section for your iPhone or iPad Settings menu. Here, just toggle off permission to use Face ID or Touch ID. See below image:

Google Drive Protect 8
Turning off Face ID permission

Now, the next time you open the Google Drive app,you will be required to enter your device’s lock screen Passcode. Refer to below image:

Google Drive Protect 9
Entering your Passcode to access Google Drive

You have successfully locked your Google Drive app either using your Face ID/Touch ID or your Passcode. That’s it.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Change Your Name on Windows 10 Log-In Screen

Whenever you log-in to Windows 10, your name appears above the password entry. What if you want to change your name? This post addresses this issue.

Whether you use a local account or a Microsoft Account, it’s relative easy to change your display name.

This is for Windows 10 devices

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Changing Your Display Name for a Microsoft Account

To change you name for a Microsoft Account, you need to open your account preferences on the Microsoft website.

Opens the Settings app by pressing the Windows key+I or type in Settings in the Cortana search field, then click the Settings app at top of the screen. Then click on the Accounts option. Refer to below image:

Change Login Name 1
Selecting your Accounts option

Below your name and photo, click on Manage my Microsoft account. See following image:

Change Login Name 2
Selecting Manange my Microsoft account

Signin to your Microsoft Account if not already signed. This will open your account preferences in your browser. After your browser opens, click the More Actions drop-down box, then click on Edit Profile from the options list. See below image:

Change Login Name 3
Selecting Edit Profile

Below your name, click Edit Name. Refer to below image:

Change Login Name 4
Selecting Edit your name

Enter your first and last name, solve the CAPTCHA challenge, then click Save to update your name. See following image:

Change Login Name 5
Changing your firsr and/or last name and entering the CAPTCHA letters

When your Profile page reloads, it will update with the name change.

Note! When you change your Microsoft Account name, it changes on all devices that you use to log-in with this account.

For your new name to show on your Windows 10 log-in screen, you will have to log out of Windows 10. Be sure to save any unsaved work or applications before signing out.

Changing Your Display Name for a Local Account

A local account is a basic approach in using Windows 10. Local accounts don’t have the added features like syncing files, settings, browser history, etc. across multiple devices.

If you want to change your local account name, fire up the Control Panel. In the Cortana search box, type in Control Panel then click on the Control Panel app at the top of the screen.

Next click on the User Accounts option. Refer to below image:

Change Login Name 6
Selecting User Accounts from the Control Panel

Now click on User Accounts one more time. See below image:

Change Login Name 7
Selecting User Accounts again

Now, select Change your account name option to change your log-in name. See following image:

Change Login Name 8
Selection for changing your account name

Note: If an organization manages your device or you don’t have administrator privileges, you won’t be able to change your name.

Enter the new log-in name into the text field, then click the Change Name button to save your changes. Refer to below image:

Change Login Name 9
Changing your log-in name

You are done and may now close the Control Panel window. For your new name to show on your Windows 10 log-in screen, you will have to log out of Windows 10. Be sure to save any unsaved work or applications before signing out.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help me out, you can send screenshots of your data related to your question.

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How to Sign a PDF on Your iPhone or iPad

You’ve received or need to send a PDF through email that must be signed and sent to the other party. If you’re working with the email on your iPhone or iPad, you can sign the document directly from your mobile device. This handy capability is possible due to the Markup feature. With iOS 13, you can use a variety of tools. In this post, we will look at the Signature Markup tool.

This is for iPhone/iPad or similar devices using iOS 13 or above

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How to Add a Signature

Follow these steps when you want to email someone a PDF from your iPhone or iPad but need to sign it before sending it.

1. Make sure the PDF is stored in a convenient location, such as OneDrive, iCloud Drive or other online service accessible from your iPhone or iPad
2. Attach the file to your email
3. Tap the attachment and select Markup from the toolbar. Refer to below image:

PDF Signature 1
Selecting the Markup option

4. Swipe down to the area where you need to sign. If not, the Signature will be placed in the middle.
5. On the Markup toolbar at the bottom, tap the “+” icon and select Signature. See below image:

PDF Signature 2
Selecting the Signature option

Drawing Your Signature

6. If you’re doing this for the first time, write your Signature via your finger tip or a stylus
7. Tap Clear if you wish to start over. See following image:

PDF Signature 3
Writing your Signature

8. When you’re satisfied with your Signature, tap Done. See below image:

PDF Signature 4
Your Signature in the document

Position Your Signature

9. Move the text box for your Signature to the right spot. You can also resize the box by dragging any of the corners. Refer to below image:

PDF Signature 5
Positioning your Signature

Email Your Signed Document

10. When the Signature is sized and positioned correctly, tap Done at the upper left corner for the new Signature. Now you are ready to send your email by tapping on the Up Arrow icon. See following image:

PDF Signature 6
Email your signed document

How to Reply With Your Signature

If you receive an attachment that you need to sign and send back to the sender, the process is similar. 

1. Tap the PDF to open it and swipe down to the area that requires your Signature
2. Tap the Markup icon in the upper right (the one that resumbles a pen tip)
3. Tap the “+” icon on the Markup toolbar at bottom righ hand corner and select Signature. Your Signature will automatically appear if you already created it via Markup.
4. Tap your Signature, position and resize it accordingly
5. When finished, tap Done
6, Tap New Message or Reply All and send the signed document back to the sender. For demonstration purposes, I just placed my Signature again, this time in lower right hand corner. Refer to below image:

PDF Signature 7
Selecting the Reply All option

7. Tap the Up Arrow icon to send your return message. See below image:

PDF Signature 8
Returing your signed document back to the sender

You have successfully adding your Signature to a PDF file, emailed the attachment and replied to the other party with your Signature.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Use Word AutoText Feature

Creating and using custom AutoText entries for frequently used phrases is a great way to speed up your content creation in Microsoft Word. By default, Word has very few entries so you may want to add your own. The good news is you can set up these time-savers in just a few clicks!

The software does come with lots of AutoText Document fields, like Author, Company Info, Status and other built-in entries such as Headers, Footers, Tables, Watermarks, etc., that you can choose for your document. You can use these entries in addition to your own AutoText entries for your documents.

Note! Your AutoText entries maintain its formatting when inserted into a document.

This is for PCs, Macs and other platforms that support Word

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Creating an AutoText Entry

To begin, highlight the text in your Word document that you’d like to use to create your new AutoText entry. Refer to below image:

Word AutoText 1
Selecting the text for your AutoText entry

Press Alt+F3 to open the Create New Building Block window. Then, type in a name (within the 32-character limit) for your AutoText entry. Next, click OK. See following image:

Word AutoText 2
Saving your AutoText entry

Your AutoText entry will be saved. Now that was easy.

Using an AutoText Entry

To use your AutoText entry, place your cursor where you want to insert the text in your Word document. Navigate to the Insert tab and click the Explore Quick Parts icon in the Text group. See below image:

Word AutoText 3
Accessing your AutoText

A drop-down menu will be displayed. Hover your pointer over AutoText. Refer to below image:

Word AutoText 4
Selecting the AutoText feature

A list of AutoText entries will appear. Select the one you want to use. See below image:

Word AutoText 5
Inserting your custom AutoText entry

The entry you selected will be inserted into your document.

Deleting an AutoText Entry

If your AutoText list is getting crowded, or you made a mistake when you created a custom entry, you can delete them.

To do so, go back to the Insert tab and select the Text group. Then click the Explore Quick Parts icon, and then hover your pointer over AutoText.

From here, right-click the AutoText entry you want to delete. In the context pop-up menu that appears, click the option Organize and Delete. Refer to following image:

Word AutoText 6
Accessing the Delete option

The Building Blocks Organizer window will be displayed with your AutoText entry highlighted. At the bottom of this dialog box, click on Delete. See below image:

Word AutoText 7
The delete button at the end of the AutoText entries

A message box will appear asking you to confirm the deletion of your entry. To delete this entry, click Yes. Refer to below image:

Word AutoText 8
Confirming your custom AutoText deletion

Now your entry will be deleted. You have successfully adding, inserted and deleted an AutoText entry. That’s it.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Check Your Hard Drive Status

Your hard drive has been acting strange. It’s making clicking or screeching sounds, it’s unable to find files, crashes on boot, slow transfer speed or seems to be moving slowly. Your hard drive is dying.

Since it is a mechanical device it has moving parts unlike a Solid State Device (SSD) which has none. But even a SSD will eventually fail.

Even if your hard drive is healthy, over time, it will die. You should keep an eye on it’s health once in a while for your peace of mind. Let’s see how to do this.

This is for Windows 10 devices and Macs

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The Drive’s SMART Status

Most modern drives have a feature called S.M.A.R. T. (Self-Monitoring, Analysis and Reporting Technology) that monitors different drive attributes in an attempt to detect a failing disk. That way, your computer will automatically notify you before data loss occurs and the drive can be replaced while it still remains functional.

Check in Windows

In Windows 10, you can manually check the S.M.A.R.T. status of your drives from the Command Prompt. Just right-click the Start button, select Run, and type “cmd“, then click OK or type “cmd” into the Cortana search bar, then click OK. In the Command Prompt pop-up box, type:

wmic diskdrive get model,status

It will return “Pred Fail” if your drive’s death is imminent; “Bad”, “Unknown” or “Caution” if its time to take care of a drive or “OK” if it thinks a drive is doing fine. Refer to below image:

Hard Drive Status
Checking your hard drives health

Check on a Mac

On a Mac, you can check S.M.A.R.T. status by opening the Disk Utility program, clicking on the drive and looking at “S.M.A.R.T. Status” in the bottom left, which will either read “Verified” or “Failing”.

SMART Status can be Misleading

However, this basic S.M.A.R.T. information can be misleading. You only know when your drive is near death, but you can start to experience problems even if the basic S.M.A.R.T. status is okay.

You can also use Defraggler program I discussed in a previous post. When you use the Analyze feature of the program, it will show your disk health. Click here for the post on using Defraggler.

Manufacture Check

If you want an even deeper, more accurate picture into your drive’s health, check its manufacturer’s website for a dedicated tool; for example, Seagate has SeaTools for its drives, Western Digital has Data Lifeguard Diagnostic for its drives and Samsung has Samsung Magician for its SSDs. These tools can sometimes take into account certain technologies specific to their hard drives and SSDs.

Note! You may find that the SeaTools (Seagate) utility is the only software you will need. In the below image, it can diagnose Samsung, Western Digital as well as Seagate using several methods:

Hard Drive Status 2
SeaTools for Windows options

Is Your Drive Almost Dead

Drives with the “Pred Fail” status won’t necessarily fail tomorrow. They could chug along for a year or be dead as a doornail in a few days if not hours.

If you’re getting warnings, it’s time to back up your files before your drive fails. Failure to act may cost you serious money to recover your data.

Now is not the time for a full backup, however: you don’t want to stress the drive with too many reads or it could fail while you’re backing up. Instead, plug in an external drive and copy your most important files onto it; family photos, work documents and anything else that can’t easily be replaced. Then, once you know those are safe, you can try doing a full drive clone with something like EaseUS Todo Backup Free.

I got a S.M.A.R.T. status of “Pred Fail” on my main hard drive. I quickly backed up my important files to an external drive. I never finished before it died. I tried the trick off turning my desktop on its side, then upside down. I got a little more life from the hard drive. Then I removed the hard drive and gently shook the device. I could hear the spindle sliding; then I knew if was totally dead. But it’s worth trying this trick.

Is Your Drive Dead

If your hard drive has already stopped working, things get a lot tougher and you’ll probably need a professional data recovery service which can cost $1,000 or more. But if you have pricelrss data on the drive, it may be worth it to you.

Prepare for Hard Drive Failure

It’s not a matter of “if” your hard drive will fail; it’s a matter of “when”. All hard drives fail eventually and if you want to avoid losing all your important files, you absolutely have to back up your computer regularly; including when the drive is healthy.

Take some time to set up an automatic, cloud based backup like Google Backup and Sync using Google Drive. It is one of the best things you can do to protect yourself from heartache later on. Or at least back up to an external drive using Windows 10 built-in File History Tool.

If your drive failed catastrophically with no warning, you can get back up and running in no time by having an up-to-date backup.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help me out, you can send screenshots of your data related to your question.

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How to View Excel Statistics

Microsoft Excel is getting a quick summary view of workbook statistics. This simple dialog box includes the boundaries of the sheets, tables, links, formulas and notes.

In a couple of clicks you can now view the workbook statistics.

This is for Excel in Office 365 on PCs and Macs

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First, open an existing Excel workbook. Navigate to the Review tab and click on it. In the menu bar, head to the Proofing group. You will see the icon Workbook Statistics, just click on it to view. Refer to below image:

Excel Workbook Statistics 1

There are details for current sheet and the entire workbook. It is similar to Microsoft Word’s Word Count feature.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Turn Off/On Notifications on iPhone or iPad

If you are not careful when starting new apps, you will find yourself immersed in annoying notifications. They take up your time and are somewhat hard to turn off via the Settings app. Let’s explore how to quickly disable these notifications on your iPhone or iPad.

This is for iPhone and iPad

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Turn Off Notifications

First, unlock your device to display your Home screen. On this screen, hold and swipe down from the top center of your screen to reveal your Notifications. Refer to below image:

iPhone Notifications 1
The Notifications screen

On a Notification you would like to disable, hold and swipe to the left. See following image for WordPress Beginner notification:

iPhone Notifications 2
Revealing your Notification actions

A sliding menu option will be displayed for three actions you may take. The actions are as follows:

Manage – allows you to manage future Notifications, and to disable it.

View – takes you to the app that initiated the Notification.

Clear – removes the Notification from your screen, but does not remove it.

In my example, I decided to choose the TV App. Simply tap Turn Off to disable the Notification. Tapping the Deliver Quietly option allows you to receive future Notifications without receiving a sound or vibration. Refer to below image:

iPhone Notifications 3
Turning off your Notification

A pop-up confirmation message will ask if you really want to turn off all Notifications for this app. Just tap Turn Off All Notifications. See following image:

iPhone Notifications 4
Confirming your Notification action

From now on you will no longer receive Notifications for the chosen app.

Turn On Notifications

Let’s say you want to enable Notifications for the app you just turned off or any other Notification. In my example, I am enabling the TV App which I just turned off. To do this:

  • Tap Settings
  • Tap Notifications
  • Scroll down until you find the app and tap it
  • Tap the Allow Notifications toggle switch. Refer to below image:
iPhone Notifications 5
Enabling your Notification for a particular app

The toggle will turn green and Settings will display other options you may want to configure. See below image:

iPhone Notifications 6
Additional Notification actions

That was fairly easy. You now know how to quickly disable and enable your apps Notification.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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Twelve Run Commands for Windows 10

If you know the right keyboard shortcut and the right commands, the Windows 10 Run command can be a powerful tool. Lets explore 12 Run commands everyone should know.

With a simple keyboard shortcut and a few keystrokes, you can reach your destination before other users can click their mouse on the right icon.

The key is learning and knowing these common Run commands.

The examples are for Windows 10 operating system. Also works for Windows 7 and Windows 8.

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Open the Run Command Dialog Box

To use these commands we need to bring up the Run command dialog box. There are two comman ways of doing this as follows:

1. Right click the Start menu icon and select the Run command from a list
2. Use the keyboard shortcut by selecting and holding the Window icon button and press the “R” key. See following image:

Win 10 Run 1
The Run dialog box

You will simply enter your Run command and press the Enter key or press OK.

The Run Commands

Note! The quotation marks are for emphasis only; they are not part of the command itself and should not be included in the Run command box. Also, the Run remembers your command(s).

1.“\” – Open the default drive, usually drive “C
This will display the contents of your default configuration to include your Quick Access library. The presumption is that this is where your documents, photos and other files can be most easily found. At times you may just want to open File Explorer to the main hard drive root folder.

2. “.” – Open the Home folder of the current user
This command will open the Home folder for the current user.

3. “..” – Open the Users folder
Typing two periods (“..”) will open File Explorer in the Users folder, giving quick access to all the user’s folders, providing you have the proper credentials. This is a good command for performing system administrative tasks.

4. “control” – Open the Control Panel
Windows 10 has placed many of the common configuration settings into an area known as Settings, which can be found as an entry in the Start menu. While this is fine for many configuration settings, there are times when you have to load the full Windows 10 Control Panel. On those occasions, type control into the Run command box. Refer to below image:

Win 10 Run 2
The Control Panel

5. “msconfig” – Open System Configuration
The System Configuration app is a holdover from previous versions of the Windows operating system, but it is still useful for Windows 10. This command will open an app that grants you access to boot variations including certain startup services during the boot sequence. Also, their are many options to view, add or change under the Tools tab. See following image:

Win 10 Run 3
System Configuration screen

6. “appwiz.cpl” – Open Programs and Features
Lets say you want to uninstall a program; you may use this command to do so. Although you can use the Control Panel command to accomplish this task, using this command is much faster. See below image:

Win 10 Run 4
Uninstall a program

7. “cleanmgr” – Open Disk Cleanup utility
Another holdover from previous versions of Windows is the Disk Cleanup utility. Most disk cleanup processes in Windows 10 are handled automatically behind the scenes, but there are occasions where you may want to perform disk cleanup manually. Refer to below image:

Win 10 Run 5
Hard disk cleanup

Related

Wise Disk Cleaner is a much better utility for cleaning your Windows device

8. “resmon” – Open Resource Monitor
A utility app that most users ignore, but really shouldn’t, is the Windows 10 Resource Monitor. If your PC starts lagging or the hard drive seems to be spinning up without cause, run this command and troubleshoot the problem. See below image:

Win 10 Run 6
The Resource Monitor

9. “calc”, “notepad”, “mspaint”, etc – Open common apps
Another good use for the Run command is to start basic Microsoft applications that you may not use every day and don’t want on your desktop or taskbar but that you still use from time to time.

10. “main.cpl” – Adjust your mouse settings
One of the first things you need to adjust on a new Windows 10 PC are the mouse settings. A mouse cursor that is too small or moves too slowly across the screen can be frustrating. This is fastest way to get to those settings. Refer to below image:

Win 10 Run 7
Settings for the mouse

11. “mstsc” – Open Remote Desktop
A modern workforce is a mobile workforce, which means many of us have to access our workstation PCs remotely using the Windows 10 Remote Desktop app. See following image:

Win 10 Run 8
Open Remote Desktop

12. “msinfo32” – Access System Information
While troubleshooting problems with help desks, it is not uncommon for the technician to ask for detailed system information. Rather than clicking through several different screens, use this Run command. Refer to below image:

Win10 Run 9
System Ongormation scree

You Don’t Have to Remember the Commands

Tip: As you try these Run commands, you will notice that your previous entry is displayed. You can scroll through all previous commands by using the up and down arrow keys or click the drop down arrow to see your entries. This allows less keystrokes, faster access and best of all, you don’t have to memorize these Run commands. They are available even if you Shutdown or Restart your device.

For more Run commands, click here

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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