By using Google Maps you can find the location of a restaurant, store or some other company. How about asking the business a question? In some cases, you can do so through Google Maps. If the entity supports Google Maps messaging feature, you can send a message to that company. If the company responds, you can carry on a back-and-forth conversation; like texting, but instead you are using Google Maps.
To date, this is the most unusual post I have written. Its relatively unknown to the business community. I recommend you try out my example before searching for a business in your area that uses Google Maps for messaging.
This feature is for your iOS (iPhone/iPad) or Android device or whatever smart device supports Google Maps
If you haven’t already done so, download and install Google Maps to your device.
Search for a Business
- Launch Google Maps
- Search for a business you want to use or visit. In my example, I am searching for “Lobster House”. Refer to following image:
If using my example, select the first entry. Refer to following screenshot:
View the Overview Tab
Swipe Up below the map till you see the Overview tab, like the following image:
If the company supports Google Maps messaging, in the center of the screen you will see a link that says “Contact us now“
Type in Your Message
- Tap on this link
- Type in your message and tap the Send icon. A pertinent question might be reserving a table at a certain time instead of my example. Refer to following screen:
In my example of the “Lobster House”, they usually respond within a few hours. So, revisit the “Lobster House” for their reply by:
Search for Messages
- Searching for the business
- Swipe Up to view the Overview Tab
- Tap the 3 dots in upper right hand corner. Refer to following image:
Reply to Messages
You will see the following screen. Tap on Message to view their reply. You can then reply back to the business if you need to.
Whats challenging about this feature is finding a business that supports Google Maps messaging. Unfortunately, many do not. But, if a business of interest does offer messaging, you can use this feature to obtain more information about the company or perhaps, setup a reservation.
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