How to Change Link Handling in Outlook for Windows

You may have noticed that opening a link in Outlook behaves differently and not in your chosen browser. That’s because Microsoft wants to push their Edge browser, though they have some excuses for the change.

Outlook Header

RAYMOND OGLESBY @RaymondOglesby2
July 11, 2023

This is for devices running Microsoft Outlook. Screenshots are from Microsoft Outlook 365 in Windows 10

You may have noticed that opening a link in Outlook behaves differently and not in your chosen browser. That’s because Microsoft wants to push their Edge browser, though they have some excuses for the change.

When you click on a link in Outlook for Windows, it might open in the Edge browser, even though you have chosen a different default browser in Windows settings (like Chrome or Firefox).

And instead of just opening the web page, the email appears in a right side-pane alongside the link you clicked. Refer to the below image:

Link Handling 1
Side-by-Side View

According to Microsoft, this change means “No more disruptive switching—just your email and the web content you need to reference, in a single, side-by-side view.” They may have a point and it’s a change that suits some people.  

It’s also a shameless attempt to push people to the Edge browser by overriding their browser choice with Microsoft’s preference.

This applies to Windows 10 or 11 only. Microsoft only says this is for ‘Outlook’ not which versions, but presumably Outlook 365 for Windows. For now, it only works on Microsoft-hosted emails including Outlook.com/Hotmail however it will be extended to Gmail later.

Change Browser via Windows

First, the default browser is chosen in Windows. To set up this browser, head to:

Settings | Apps | Default Apps

and choose your preferred browser. See the below image:

Link Handling 2
Setting Chrome as the web browser in Windows

Change the Search Engine and Default Browser

Next, for Chrome, ensure you have set the search engine. To find out, open Chrome and head to:

Menu (the 3 dots in the upper right) | Settings | Search engine

and, if necessary, set your search engine to Chrome. See the following image:

Link Handling 3
Setting Chrome as the search engine

Now, for Chrome, ensure you have set the default browser. To find out, open Chrome and head to:

Menu (the 3 dots in the upper right) | Settings | Default browser

Refer to the below image:

Link Handling 5
Your default browser

The reason why we are doing the above is to ensure we are using Google products. You can have Firefox as your browser and Chrome as your search engine.

Change Outlook Links Default Browser

Next, open Outlook and go to:

File | Options | Advanced | Link Handling

to change the browser to Default Browser. See the below image:

Link Handling 4
Setting Default Browser in Outlook

Side-by-Side View May Not Work

To be honest, you may not get this feature to work no matter what combination of Outlook, Windows, and Edge you try. We prefer to test for ourselves and not take Microsoft’s word. If your email links open in your browser with no side-by-side view, do not worry.

Disclaimer

Technology is always changing and rarely is there static tech for smartphones and desktops. Thus, the contents of this post are only valid at the time of writing. Blog posts older than six months may have directions incompatible with your device or OS. Hopefully, older post content will continue to work as advertised. Thank you for reading TechSavvy.Life for Technology at Work For You.

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Author: Raymond

I am Raymond Oglesby, an Information Technology (IT) specialist with 30 years in the field. I have taught Microsoft Applications and troubleshot computers in 15 countries and many States. My career was focused on mainframes and desktops from application development to implementation. I have written hundreds of programs for various architectures. I decided to start a blog to share my knowledge and experiences with you. I plan on updating this blog at least twice a week about smart phone apps to Windows. Please feel free to leave a Comment or Tweet. I would love to hear from you. Do you have a computer tech question? I will do my best to answer your inquiry. Please mention the app and version that you are using. To help me out, you can send screenshots of your data related to your question.

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