How to Send a Message with Google Maps

By using Google Maps you can find the location of a restaurant, store or some other company. How about asking the business a question? In some cases, you can do so through Google Maps. If the entity supports Google Maps messaging feature, you can send a message to that company. If the company responds, you can carry on a back-and-forth conversation; like texting, but instead you are using Google Maps.

To date, this is the most unusual post I have written. Its relatively unknown to the business community. I recommend you try out my example before searching for a business in your area that uses Google Maps for messaging.

This feature is for your iOS (iPhone/iPad) or Android device or whatever smart device supports Google Maps

If you haven’t already done so, download and install Google Maps to your device.

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Search for a Business

  1. Launch Google Maps
  2. Search for a business you want to use or visit. In my example, I am searching for “Lobster House”. Refer to following image:
Google Maps 1
Search for Lobster House

If using my example, select the first entry. Refer to following screenshot:

Google Maps 2
Selecting First Entry for Lobster House

View the Overview Tab

Swipe Up below the map till you see the Overview tab, like the following image:

Google Maps 3
Overview Tab for Lobster House

If the company supports Google Maps messaging, in the center of the screen you will see a link that says “Contact us now

Type in Your Message

  1. Tap on this link
  2. Type in your message and tap the Send icon. A pertinent question might be reserving a table at a certain time instead of my example. Refer to following screen:
Google Maps 5
Messaging Lobster House

In my example of the “Lobster House”, they usually respond within a few hours. So, revisit the “Lobster House” for their reply by:

Search for Messages

  1. Searching for the business
  2. Swipe Up to view the Overview Tab
  3. Tap the 3 dots in upper right hand corner. Refer to following image:
Google Maps 6
Check for a Response

Reply to Messages

You will see the following screen. Tap on Message to view their reply. You can then reply back to the business if you need to.

Google Maps 7
The Message Screen

Whats challenging about this feature is finding a business that supports Google Maps messaging. Unfortunately, many do not. But, if a business of interest does offer messaging, you can use this feature to obtain more information about the company or perhaps, setup a reservation.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Backup Facebook Photos and Videos

You have searched for a favorite photo or video on Facebook but are unable to locate it. Facebook has an option to backup most anything saved through its app. This would allow for easier searching instead of scrolling endlessly through Facebook posts.

You may have decided to deactivate your account for health reasons or you just want a backup. There is no such thing as “too many backups”. In my IT career, I have been “burned” by not having adequate backups resulting in lost time in recreating them.

Depending on how long you have been a Facebook user, the backup file can be quite large. If you have limited storage or on a free storage plan for your mobile device, you might consider backing up to a PC or Mac.

Using this post as a guide, I am backing up thirteen years of Facebook photos and videos on a Windows 10 PC. My backup file, in Zip format, was a 1.4 GB file.

This is for PCs, Mac, mobile devices and similar platforms using Facebook

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Accessing Facebook Settings

Launch Facebook. in the upper right hand corner, click on the Account icon. Next, click the Settings & Privacy option. See below image

Facebook Photo Backup 1
The Settings and Privacy option

Next, click on the Settings option. Refer to below image:

Facebook Photo Backup 2
The Settings option

Downloading Your Facebook Information

Then click on Your Facebook Information. See following image:

Facebook Photo Backup 3
The Facebook Information option

Next, click on Download Your Information. See below image:

Facebook Photo Backup 4
Download your information option

Selecting ONLY Photos and Videos

From here, click on Deselect All link. Then select only Photos and Videos option. From this screen there are many options on what to backup. For our purposes, we only want photos and videos. Refer to below image:

Facebook Photo Backup 5
Deselecting all, then selecting only photos and videos option

Once photos and videos have been selected and all other option are unselected, click the Create File button. See below image:

Facebook Photo Backup 6
Clicking the Create File option

Messages and Emails From Facebook

You will receive a pop-up message regarding the creation of your Facebook backup for photos and videos. Refer to below image:

Facebook Photo Backup 7
Facebook response to iyour request

Check your email that is associated with your Facebook account for the file request. See below image:

Facebook Photo Backup 8
Email from Facebook about your request

It may take several hours for Facebook to process your request. When the file is ready, you will receive an email that your file is ready. Follow the directions in the message. Refer to below image:

Facebook Photo Backup 9
Email from Facebook that your backup file is ready

Downloading Your Photos and Videos Backup

Click on the link for Download Your Information. Then, click the Available Copies tab. You should see information about your download file. Now, click the Download button. See following image:

Facebook Photo Backup 10
Download option to your Downloads folder

Facebook will ask you to enter your Password, then click Submit. See below image:

Facebook Photo Backup 11
Submitting your password

Viewing Your Downloaded Zip File via File Explorer

Your photos and videos backup file will be in your Downloads folder in Zip format. Below is a screenshot of my backup file. Notice it contains over 3000 files. Your backuped file number will depend on how often you post photos and videos and how many years on Facebook. Refer to below image:

Facebook Photo Backup 12
An example of your downloaded Facebook photos and videos file

What I would like to see is an option to select a date range for the backup instead of everything.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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Using Zoom During the COVID-19 Outbreak

This is a summary of Zoom posts I have blogged about over the past few weeks. During the COVID-19 pandemic, many of us are working from home using Zoom for video/audio conferencing. If you take some time, you can make the video meeting a smooth experience for all participants. The host of the Zoom meeting has the responsiblity to setup and run the meeting. By exploring the following blog posts, you can achieve your goal of hosting a successful meeting, making it easy for the participants to join the video conference and keeping the Zoom troll attacks at a minimum.

This if for a PCs and Macs browsers and smartdevices that support Zoom

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Following are my blog links for a Zoom video/audio meeting:

How to Setup Contacts in Zoom

How to Record a Zoom Meeting

How to Join a Zoom Meeting Without Installing the App

How to Hide and Unhide a Zoom Video

Nine Tips to Stabilize a Zoom Meeting

Testimonials

I love you addressed nearly every frustrating feature change I have! Thanks for sharing and educating me. 

marilyn1998

I was just checking into the zoom meeting stuff. Thanks Raymond.

Debi Holcomb

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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Nine Tips to Stablize a Zoom Meeting

Internet trolls are crashing Zoom video conferences and flooding them with inappropriate content. Here are some ways to stablize your meetings and keep Zoom running smoothly.

This if for a PCs and Macs browsers and smartdevices that support Zoom

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1. Close All Running Apps

Before you start your video conference call or join the on-line meeting, save your work and close all running apps. Too many open apps will slow down your computer while you’re on a video call. This is because the call requires a lot of resources, especially if you’re on a lightweight laptop.

2. Check the Speed of Your Browser

Before your call, use a speed test tool, like Fast.com or Speedtest.net, to test your internet speed. If you’re not getting enough speed, move closer to your Wi-Fi router or try some other tips to boost your Wi-Fi signal. You can also use one of these tools to speed up your internet connection. Minimum bandwidth is 600 Kbps (up/down) and recommended is 1.5 Mbps (up/down). You may need to call your internet service provider and/or upgrade your equipment, which would be the best choice, if your equipment does not meet the minimum.

If you run both programs, you will notice a signifance difference in the speed test. This is due to the time of day you run the test, servers they are using and its location. Hopefully, your equipment exceeds the minimum speed for a Zoom meeting.

Below are my results in running Speedtest for Windows (Note that I greatly exceed the minimum):

Zoom Tips Speedtest 2
Results in running SpeedTest on my browser

3. Test Your Audio and Video

You can also launch a test Zoom meeting anytime at zoom.us/test.  This will launch a meeting where you are the only participant (you can invite others).  This option lets you test your audio and video even if you don’t have the Zoom app installed.

See the article Joining A Test Meeting in the Zoom Help Center for more information about using the using the Zoom Test Meeting feature.

4. Mute Yourself When Not Speaking

When you’re in a video meeting with a lot of participants, it’s best to keep yourself muted. Only unmute yourself when you need to speak.

This eliminates any background noise on your end. Also, if anyone walks in the room and starts talking while you’re on a call, you won’t have to rush to find the mute button.

5. Never Use Your Personal Meeting ID

Each Zoom user has a personal meeting ID; think of it as your Zoom phone number. When creating a meeting, you can use your personal ID or generate a random one. You should always generate a random meeting ID.

If your personal meeting ID is leaked to the web, Zoom trolls are free to harass you with calls whenever they please. 

6. Always Use a Meeting Password

For a video meeting other than a large classroom, town hall or lecture meeting, passwords should be turned on. 

Make sure the password is kept safe. Zoom sends meeting passwords out to all invitees when invitations are sent. If you’re worried that someone unwanted may get the password, create the meeting without one set, update the meeting to add a password and send it out to invitees in a separate email or via another form of communication.

7. Set Join the Waiting Room Option

When you enable the waiting room for a Zoom meeting, each user who connects is put in a queue that the meeting host has to approve. If you don’t recognize someone in the waiting room, simply don’t let them in.

To enable this feature, navigate to Settings > In Meeting (Advanced), scroll down till you see the following option and toggle it to the On position. See below image:

Zoom Web Meeting 5
Setting Join Waiting Room option

8. Set Meeting Options

Under Meetings > Schedule a Meeting, set the following options:

  1. Video > Host to On
  2. Video > Participant to Off especially if your participates are using older equipment
  3. Audio set to Both
  4. Meeting Options set Emable waiting room to On. Set Record the meeting automatically on the local computer should only be set to On for the host. You don’t want each particpant to be recording and viewing at the same time. If a participate wants a recording, the host can send the video via email or some other form of communication.
  5. Always Save you changes. Refer to following image:

Zoom Web Meeting 6
Setting other options

9.Turn Off Screen Sharing

Zoom trolls need to be able to visually take over a meeting to be effective. Preventing anyone from sharing their screen aside from the meeting host stops them from being able to go on the attack.

Under Settings > In Meeting (Basic), scroll down till you see the Show Zoom windows during screen share and set the following options:

  1. Screen sharing, toggle to On
  2. Who can share, toggle Host Only to On
  3. Who can share when someone else is sharing, toggle Host Only to On
  4. Always Save your changes. Refer to below image:

Zoom Meeting 7A
Setting screen share option

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Join a Zoom Meeting Without Installing the App

There is a way to have a Zoom web client meeting without the participates having to install the Zoom app. We are going to learn how to enable this option to make digital meetings even easier.

Zoom’s web client based system has many of the same features as the desktop app, but for users only needing to join meetings as participants it’s very useful. All a attendee has to do is click on the meeting invite link from the host and the web client will do the rest of the work.

There is a sticky problem in doing this type of meeting. The participtes joining a meeting without the app is not enabled by default. The host needs to turn this default on.

If you want your meeting attendees to be able to use the Zoom web client based system, you’ll have to start by logging into your Zoom account on Zoom’s website.

Note! We are NOT using the Zoom app; rather the Zoom web site program.

This if for a PCs and Macs browsers and smartdevices that support Zoom

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Sign in or Sign up to Zoom

Open your browser and click here to sign in or sign up for Zoom. If the link does not work, with your browser open, type in https://zoom.us/signin in the search field. You will see the following screen for sign in or sign up. For my example, I have already signed up.

Zoom Web Meeting A
Sign in to Zoom web based client program

Once you’ve logged in, you should see your Profile screen:

Zoom Web Meeting B
Your Profile screen

Access the Settings Menu

Click on the Settings menu option. Refer to below image:

Zoom Web Meeting 1
Accessing the Setttings

Now, click on In Meeting (Advanced) menu option. Refer to below screen:

Zoom Web Meeting 2
Chosing the In Meeting settings option

Join Using Your Browser

Then scroll down until you see the following screen displayed. Look for the option labeled Show a “Join From Your Browser” link.

Zoom Web Meeting 3
The Join a Meeting option

Now click the toggle switch to the On position. See below image:

Zoom Web Meeting 4
Enabling Join a Meeting option

Schedule a Meeting

If you want to schedule a meeting at this time, click on the link SCHEDULE MEETING in the top menu bar. If you perfer to schedule a meeting later, you may want to set the following options as displayed on the next three screens. Refer to following image:

Zoom Web Meeting 5
Selecting Schedule a Meeting option

Options for Scheduling a Meeting

There are two options you may want to enable. Select Schedule A Meeting>Meetings>My Meetings and scroll down till you see the option Video>Host which allows you to record a video of the meeting. Also, at the bottom, checkmark the option Record the meeting automatically on the local computer. You have the option to let the parcipates also record the meeting as well. It is recommended not to enable this option in order to save bandwidth during the on-line meeting. See following image:

Zoom Web Meeting 6
Two Options to enable

Additionally, under the In Meeting (Basic) menu option, you can turn on a sound when particpates either join or leave a meeting by enabling the Play sound when participates join or leave toggle. See below image:

Zoom Web Meeting 7
The Sound option to enable

Invitation to Join a Meeting

When a meeting attendee clicks on your invitation link to join a meeting they’ll have the option to download and install Zoom or Start From Your Browser. Tell your attendees to select the latter option, install the plugin for your browser and follow the on-screen instructions. Refer to below image:

Zoom Web Meeting 8
The participate invitation to Join a Meeting screen

There are fewer options, buttons and clicks required to join a meeting using the web client based Zoom, so hopefully it will eliminate some of the confusion that comes with using Zoom. Remember you are using your web browser to join a Zoom meeting, NOT the Zoom app on a smartdevice or the Zoom program on a PC or Mac.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Switch to the New Facebook Interface

Facebook’s new website interface change is not well known. At some point, it will probably be the new standard. The interface is getting a visual overhaul that almost everyone can access. You can now update to this brand new, less cluttered design with the click of a button. If you don’t like the change, you can easily switch back to the classic interface.

This if for a desktop/laptop, Macs and smartphones supporting Facebook

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Enabling the New Interface

Note! This post relates to a PC, other devices will be similar. If you don’t see the new Facebook option then Facebook has yet to rollout the change to your device.

Fire up your device and log in to your Facebook account.

Next, click on the down arrow in the top-right corner of the interface. Select the Switch To New Facebook option. The page will refresh and the new interface design will load. Refer to below image:

Facebook New 1
Switch to the new Facebook option

A welcome message will appear the first time that you switch to the new Facebook design. Facebook claims that the redesign has faster loading time, cleaner look and bigger text. Additionally, Facebook now includes a dark mode that you can enable whenever you want.

Additionally, this update comes with a user-friendly redesign of the Groups tab and an overhaul of the News Feed. See below image:

Facebook New 2
The Welcome message for the new interface

Simply click the Next button. You will see the following image allowing you to select how yout interface will look.

Facebook New 3
Selecting your interface look

Just click the Get Started button. That’s it, you are all set with the new desktop interface. If you aren’t a fan of the Dark mode, you can switch back to Light whenever you like.

Switching Back to the Classic Interface

Once you’ve enabled the new interface, you can always revert the change from your Facebook account’s front page. Just click on the down arrow in the top-right and then select Switch To Classic Facebook. See following image:

Facebook New 4
Reverting back to the Classic interface

At some point in the future, Facebook may decide to roll out the new design permentally for all platforms. If so, reverting back to the classic interface will no longer be an option.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Record a Zoom Meeting

Why take notes during a Zoom meeting when you can refer back to a recording of the entire call? Here’s how to record a Zoom meeting, whether you’re the host or not.

Important meetings need good records, and anyone who has taken notes knows that some details can be missed. The best way to preserve a record of a meeting is to have a video recording.

 That goes doubly for remote meetings, where distractions, tech issues and other problems can lead to you missing out on essential information.

If you are using an Enterprise account to host a meeting, you may not be able to record a Zoom meeting unless your IT team has given you permission. Be sure to check with your administrator before the meeting to grant you access if you don’t have it.

If using a PC or Mac, be sure your computer has a microphone and/or camera to use Zoom to its fullest. You may also use your smartphone to record the meeting.

This if for a PC, Macs, iPhone/iPad and Android devices that support Zoom

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Accessing Zoom Settings

First, fire up Zoom and join an active meeting. Then click on your small profile photo in upper right-hand corner. This will open up the dialog options window. See below image:

Zoom Record 1
Zoom dialog Options window

Recording a Zoom Meeting

Next, click on the Settings option. The Settings options will be displayed. The Record video during screen sharing option should be checkmarked. Also, at the top of the screen is the location where your video will be stored upon completion. This folder was created when you installed Zoom. Refer to below image:

Zoom Record 2
Settings options for recording a video

By default, only the meeting host can record the meeting, but it’s easy to grant other participants the ability to do so. The meeting host can do so by clicking on Participants while in a meeting, looking for the More button next to an individual’s name and selecting Allow Record

Once in a meeting, those wanting to record only need to click the Record button to start capture, at which point the Record button will change into two buttons: One to Pause the recording and one to Stop recording.

When you’re done recording video, Zoom stores it temporarily in the location mentioned above. The video is encoded into MP4 format once the meeting has ended.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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Online Conferencing Solutions

In this Coronavirus pandemic, many people are working from home. Our local TV news and weather people have live audio and video streaming from their homes for the daily news broadcast. Working from home has become the new norm.

This will continue after the crisis is over. Instead of going to an office or to a clients location, you will collaborate through an audio and video service.

I researched some web sites for the top call services. They have a similar mix of apps, just in a different order. Some of the web sites have organizations I never heard of. So, I like the ranking from Office Watch. Click here to read their review.

This is for modern web browsers and apps on Apple, Android and Microsoft platforms

Their top seven online call services are as follows:

  1. FaceTime – handles up to 32 people
  2. Skype – up to 50 people
  3. WhatsApp – handles 4 people
  4. Signal – one-on-one calls only
  5. Zoom and Meetings – up to 100 people for the free version; 1000 for their enterprise paid version
  6. Microsoft Teams and Live Events – can handle 4 participates, up to 10,000 for the paid version
  7. Google Hangouts – up to 150 people

I recommend Facetime or Skype for a small busines; Zoom for a medium business; and Zoom Meetings for a large enterprise. Facetime and basic Zoom are free. Click here to read the review of their rankings.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Setup Contacts in Zoom

Is your business using Zoom for collaboration during the Coronavirus outbreak? Zoom has become a key tool for working at home and a top choice for vittual meetings. Zoom is free for one-on-one calls that last as long as you like. For three or more people, your calls are limited to 40 minutes. Zoom also has a paid version for an enterprise; it can handle 1000 people.There’s also a plan for small and medium businesses that supports up to 300 participates per call..

Click here for a detailed review of Zoom from PCMag Labs

Click here for setup and install of Zoom from Office Watch

Zoom Meeting’s free account is generous. You can host up to 100 people on a call for free and you can see as many as 49 people on an active call in a gallery-style view. There’s no limit on how many meetings you can host. 

So, how do we setup our contacts with coworkers using Zoom? In this post we offer insight on how to do this.

This post is for Windows 7 or greater, iPhone or iPad with iOS 7 or later, Android 4 or greater, Web browsers, Macs and the Zoom app or program

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Before you Begin

Of course, you have already setup the app. Linking to other people in Zoom is necessary before you can call them. A person has to be added to your Zoom contacts list and they have to add you before a call is made.

Zoom contacts are separate from Outlook and other contacts list.

Zoom links people by matching email addresses. Some people have multiple email addresses; for example, personal and work or different ones for different purposes or multiple old email addresses.

Which Email Address to Use?

Before adding a person to your contacts list it’s a good idea to check with them on which email address they use to login to Zoom.

To check, they can click on their Zoom Profile in the top right where their name and address is displayed. Refer to below image:

Zoom Contacts 1
Locate the correct email address

Invite a Contact

To link with someone, in the Zoom app, go to the Contacts section, then click the plus “+ “symbol. See following image:

Zoom Contacts 2
Linking a Zoom contact

Enter the email address of the contact you want to add to Zoom. See below image:

Zoom Contacts 3
Adding a Zoom contact

Then you have two options:

  1. Add Contact – sends a contact request to that person’s Zoom account.
  2. Copy Invitation – copies to your clipboard with web link.  Paste that into an email or instant message.

Refer to below image:

Zoom Contacts 4
Web address for the Zoom contact

There is no need to paste the entire text, change it to suit you. The web link is the important part to pass along. Make sure you include the whole web link; it’s a long link using multiple lines.

Accept a Contact Request

If a participate adds you to their Zoom contact list, you’ll see a pop-up alert. See following image:

Zoom Contacts 5
Pop-up box for a contact request

Or open your Zoom app/web page. Under Contacts look at Contact Requests.  The request will be displayed with options to Accept or Decline. Refer to below image:

Zoom Contacts 6
Accept or Decline a contact request

As you can see above, the Contact Requests you’ve made will also appear with their current status.

What to Do Next?

Now that you’ve linked with someone on Zoom, you can call them (voice, video, text, etc). If someone wants to invite you into a Zoom meeting, give them you Zoom linked email address.

That’s it on setting up your Zoom contacts. Try it out.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help me out, you can send screenshots of your data related to your question.

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How to Clean Your Device

The Coronavirus is in the news in a big way, almost a Pandemic by World Health Organization. The news has you aware of how many times you touch your face, how many times do you touch your device?

What you Will Need

What can we do about this? To get our gadgets gleaming, you will need microfiber cloths, cotton swabs, isopropyl alcohol, compressed air spray and distilled water. Before you apply any cleaning, unplug or turn off your device. We are going to disinfect your device and give everything else a general cleaning.

Cleaning your Phone or Tablet

iPhone Image

Phones and tablets have fingerprint resistent coating that could come off. Manufactures generally recommend wiping them down with distilled water on a microfiber cloth, then using cotton swabs to clean around the edges of the screen, buttons and camera lens.

What To Do

Apple recently released its updated guidelines for cleaning. They endorse using 70 percent isopropyl alcohol wipe or Clorox Disinfecting Wipes. You may gently wipe the nonporous surfaces such as the screen, keyboard or other exterior surfaces.

You can create a mixure by using 70 percent alcohol and 30 percent water in a spray bottle. Be sure to wash your hands before starting the cleaning. Then remove any case (leave on any protective screen), spritz the cloth with the solution and thoroughly wipe down your device. Let it dry completely. Then be sure to wash your hands again.

What To Avoid

  • Do not use bleach
  • Avoid getting moisture in any opening
  • Do not submerge your Apple device in any cleaning agents
  • Don’t use the wipes on fabric or leather surfaces
  • Do not reuse the microfiber cloth
  • Avoid using Windex

Cleaning Your Desktop or Laptop

Laptop

First unplug your device and remove the battery for a laptop. Turn your laptop or PC keyboard upside down and (gently) shake out to get rid of dirt and crumbs. Then grab a can of compressed air blaster (available at WalMart and similar places) and blast it. Use cotton swaps to get inside the crevices like the keys.

Lightly spray a microfiber cloth with your solution and wipe down the plastic and metal surfaces to include external devices.

To clean the screen, use a screen cleaning product or your mixture and spray onto a microfiber cloth. For a laptop, a one stop solution is to try 3M Notebook and Tablet Cleaning Wipes. If you have a touch screen, clean it with a microfiber cloth; for smudges, use only water or eyeglass cleaner applied to the cloth to remove them.

Don’t forget the mouse. Using the same mixture, dab it on a cotton swab and run it over the feet of the mouse and any crevices. Then take a microfiber cloth dipped in the mixture and go over the body of the mouse and cord.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.