Apple – Page 12 – Tech Savvy Life

Covid -19 Contact Tracing Is Coming on Your Smartphone

Yes, it is coming for your iPhone and Android smartphones. As a matter of fact, some of the features have already been available in iOS 13.5 and above for the iPhone that was released in May 2020. Google and Apple are working with public health organizations on contact-tracing apps.

Yes, it is coming for your iPhone and Android smartphones. As a matter of fact, some of the features have already been available in iOS 13.5 and above for the iPhone that was released in May 2020. Google and Apple are working with public health organizations on contact-tracing apps.

The piece that is missing, for now, is authorized apps from your health authorities. This is where you’ll report any sickness. Apple and Google are not releasing apps; they are collaborating to allow these apps to work across iOS and Android to collect data and send out alerts.

The following guidelines are for the iPhone. Android devices will be similar.

This is for iPhone and Android smartphones. Screenshots are from the iPhone

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What Is Contact Tracing

Conventional contact tracing is a technique used by public health authorities to measure and slow the spread of infectious diseases. It requires manually gathering information from infected individuals about the people they have previously been in contact with. These people can then be notified by public health authorities to take appropriate safety measures, such as undertaking self-quarantine and getting tested to break the chain of transmission. While this process will continue to be important to contact tracing efforts, systems that are being developed can alleviate some of the challenges with this process.

First there is a significant organizational burden from a manual process, as many public health workers are needed to perform these tasks. Second, the process can be slow as it requires finding and interviewing infected individuals and then reaching out and talking to their high risk contacts; all of whom may not be able to remember or know all of the people that they came in contact with in the past days to weeks.

The contact tracing is called “COVID-19 Exposure Logging” and is automatically turned off. When contact tracing apps are installed, you can enable the feature.

Setting Up On iPhone

First, launch Settings. Refer to below image:

Next, scroll down to the Privacy option and tap it. See below image:

Now, tap the Health option. See following image:

You wil see the COVID-19 Exposure Logging option; just tap it. Refer to below image:

Contact Tracing 4 — COVID-19 Exposure Logging option

How It Works

Once enabled, users’ devices will regularly send out a beacon via Bluetooth that includes a random Bluetooth identifier; basically, a string of random numbers (IDs) that are not tied to a user’s identity and change every 10-20 minutes for additional protection. Other phones will be listening for these beacons and broadcasting theirs as well. When each phone receives another beacon, it will record and securely store that beacon on the device. Refer to below diagram:

Contact Tracing Diagram, 1 — Contact Tracing Diagram

At least once per day, the system will download a list of the keys for the beacons that have been verified as belonging to people confirmed as positive for COVID-19. Each device will check the list of beacons it has recorded against the list downloaded from the server. If there is a match between the beacons stored on the device and the positive diagnosis list, the user may be notified and advised on steps to take next. See below diagram:

Contact Tracing Diagram 2 — *Contact Tracing Diagram*

Active Apps

Now, scroll down to the Active App section. Here you will find your installed apps that works with contact tracing. Once available from local, state or federal authorities, you will need to install the apps then they will appear here. (As of this writing, there is one app available from Center for Disease Control; for a list of States that will participate or have an app available, click here . See below image:

Contact Tracing 5 — Active Apps for contact tracing that are installed

For these apps to work, you will need your phone’s Bluetooth and location tracking features turned on, though your actual physical location is not tracked; the apps will not know where in the world you are or how many times you have left the house today. They’ll only know which random IDs your phone has come into contact with.

Check for Exposure

To see if the option is working, tap on Exposure Checks. See following image:

Contact Tracing 6 — Accessing Exposure Checks option

Now, you will see the following image about any exposure within the last 14 days. Refer to below image:

Contact Tracing 7 — Checking to see if you have been exposed

The Fine Print

Now, tap the Back button then tap on the Learn More blue link. See below image:

Contact Tracing 8 — Accessing the Terms andConditions

Information on Exposure Notifications & Privacy terms and conditions will be displayed. See following image:

Contact Tracing 9 — The Terms and Conditions for contact tracing and exposure

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I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Save a Microsoft Edge Web Page as a PDF

At times you would like to “grab” a copy of a web page in Microsoft Edge without printing it out on paper. This is not obvious but easily to do on various devices.

At times you would like to “grab” a copy of a web page in Microsoft Edge without printing it out on paper. This is not obvious but easily to do on various devices.

This is for Windows 10 PCs, Macs and other devices that support Microsoft Edge

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First, open Edge and navigate to a web page you would like to save as a PDF. In the upper right hand corner, click on the hamburger icon (the one with three dots). Refer to below image:

In the pop-up menu, select Print. See below image:

The Print window will open that contains a preview of what the page will look like saved as a PDF file. Select Printer from the drop-down menu, then select Save as PDF. See following image:

Edge PDF 3 — *Edge’s Save as PDF option*

Use the Pages option to save certain pages (for example, only the first page like in my example or a range of pages). If you would like to change the orientation of the PDF file from portrait (the default) to landscape, click on the Layout option.

When you are done with your options, click on the Save button at the bottom of the page. Refer to below image:

Edge PDF 4 — *Edge’s Save your changes option*

The Save As dialog box will open. Enter the path where you want to save your PDF file and rename the file, if necessary. Click Save to save your file. See following image:

Your web page(s) will be saved as a PDF file in the location you have chosen.

It’s possible to save documents to PDF files other than Edge. Whether its a Window 10 or a Mac computer, print-to-PDF functionally will be similar.

Note! Coming soon if inactive
How to Save a Google Chrome Web Page as a PDF

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How to Make the iPhone More Readable on the Web

Most of the content you read on your iPhone is likely on the web. There are some hidden features that can make your reading a more enjoyable experience.

I am legally blind in one eye and have a hard time seeing the big E. I wear one contact to aid my sight. This post is of special interest to me and hope it’s of help to you.

This is for the iPhone running iOS 13+

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Safari Reader View

We know that Safari is the default browser for the iPhone. It comes as a standard app and for a reason. The app has a Reader View, unlike third-party apps. This view reformats web pages making them easier to read. It removes all the distractions and just shows you the content.

Some browsers might offer Reader View but the popular browser Google Chrome doesn’t.

When you land on a web page or similar content, the address bar will display Reader View Available for 2-3 seconds. If you tap on the icon in upper left hand corner, you will enter Reader View immediately. Refer to below image:

Web Read 1 — Reader View available for this site

If you are fast, tap and hold “AA” for a second to jump straight to Reader View. If you miss it, you can tap the “AA” in the address bar and choose Show Reader View. See below image:

While you’re in Reader View, you can tap “AA” again to see some options. Tap the smaller “A” to shrink the text, or the larger “A” to enlarge it.

For more options, tap the “AA” again. Refer to below image:

Here you can change the Font from the list that appears and change screen color from white to black. See following image for the font list:

Also, you can access the settings for the website by tapping Website Settings. Here, you can enable Use Reader Automatically. This forces Safari to enter Reader View whenever you visit any page on that domain in the future. Click Done when finished. See below image:

When you change these settings, they’ll change for all the websites you view in Reader View. To get back to the original webpage, tap “AA” again, and then choose Hide Reader View (refer to third image above)..

Tap and hold “AA” to return to the originally formatted website. Safari will remember your choice for future visits. If the dialog box is still visible, just tap outside the box and it will disappear.

Safari Web Page to PDF or Print

You can save pages as readable PDF documents or print them. To save as PDF:

Enable Reader View
Tap Share
Tap Options on upper part of screen
Tap PDF
Tap Done
Select Save to Files from the Actions list

This also works to print via Share > Print.

Make Text Easier to Read

If you’d like to make text easier to read across your whole system, rather than having to rely on Reader View, your iPhone also includes a lot of accessibility options. For these options:

Go to Settings
Tap Accessibility
Tap Display and Text Size

See following image:

Bold Text option makes text easier to read without increasing its size. However, you can also tap Larger Text, and then slide the slider to increase text size. Any apps that use Dynamic Type (like most of the content on Facebook, Twitter and news stories) will apply this setting.

Button Shapes places the outline of a button beneath any text that is also a button. This can help with readability and navigation. Other options you might want to enable include:

Increase Contrast – Makes text easier to read by increasing the contrast between the foreground and background
Smart Invert – Inverts the color scheme (except on media, like photos and videos)
Classic Invert – The same as Smart Invert, except it also inverts the color scheme on media

Ensure that Auto Brightness is enabled to save battery and improve performance. Refer to below image:

Let iPhone Read to You

Do you want to listen instead of reading? Apple’s phones and tablets include an accessibility option that will read the current screen, web page or copied text aloud. While this is an accessibility feature for the visually impaired, it has broader applications for handling written content.

To enable this feature:

Go to Settings
Tap Accessibility
Tap Spoken Content
Enable Speak Selection and Speak Screen

See following image:

Speak Selection toggle allows you to highlight text, and then tap Speak button to read the text . Speak Screen toggle will read the entire screen aloud whenever you swipe down from the top with two fingers. If this is proving to be probmatic as it is for me, see next paragraph for another method. Additionally, you will want to adjust SPEAKING RATE by moving the slider. See below image:

To have the Speak Screen playback controller visible, enable Speach Controller. Instead of swiping your fingers, just tap the playback button to read your content. You can drag and reposition this small box anywhere you want it. Tap it to see options to silence speech, skip backward or forward through an article, pause the speaking or increase/decrease the speed at which the text is being read. Refer to below image:

Web Read 10 — The speech playback controls

If you wish to highlight the content as it reads, enable the Highlight Content button and adjust its options. See below image:

Tap Voices to customize the voices you hear. Most voice selections require a download. The default, English, will mirror your current Siri settings. Refer to below image:

The Speak Screen feature works best when paired with Reader View. In regular view, your iPhone will also read descriptive image text, menu items, adverts, and other things that can be distracting. By triggering Reader View first, you can cut straight to the content.

Speak Screen works intuitively based on whatever is currently on the screen. For example, if you’re reading an article, and you are halfway through, triggering Speak Screen will begin reading based on how far down the page you are. The same is true for social feeds, like Facebook or Twitter.

Ask Siri for News

You can just say “give me the news” to Siri at any time to see and hear a list of headlines from the News app. You can also launch the News app (or your favorite alternative), and then have your iPhone read aloud with Speak Screen or Speak Selection. See below image:

Siri will give you an alternative news source to switch to, if available, and it will be remembered the next time you ask for an update.

Enable Different Modes

Using your iPhone at night in a dark room became a lot more pleasant with the arrival of Dark Mode on iOS 13+. To enable this feature:

Go to Settings
Tap Display and Brightness
Choose Automatic to enable when it gets dark outside
Set Options to your preference

Below the Dark Mode setting option is a toggle for True Tone. If you enable this setting, your iPhone will automatically adjust the white balance onscreen to reflect your ambient environment. This means the screen will look a lot more natural. True Tone makes reading less jarring, particularly under fluorescent or incandescent lighting.

Finally, Night Shift removes blue light from the screen to simulate the setting sun, which might help your body naturally switch off at the end of the day.

Its recommended you enable all five (Automatic, Options, Dark Mode, True Tone and Night Shift) options. Refer to below image:

Keep in mind that Night Shift will also change how your photos and videos are displayed until you turn it off again, so we recommend no serious editing when it’s enabled.

Eight Ways for Better Battery Life in iOS 13

There are many other hidden accessibility options for you to explore besides the ones in this post. Have fun exploring.

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How to Save a Google Chrome Web Page as a PDF

At times you would like to “grab” a copy of a web page in Google Chrome without printing it out on paper. This is not obvious but easily to do on various devices.

At times you would like to “grab” a copy of a web page in Google Chrome without printing it out on paper. This is not obvious but easily to do on various devices.

This is for Windows 10 PCs, Macs and other devices that support Google Chrome

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First, open Chrome and navigate to a web page you would like to save as a PDF. In the upper right hand corner, click on the hamburger icon (the one with three dots). Refer to below image:

In the pop-up menu, select Print. See below image:

The Print window will open. From here, select Destination, then click on Save as PDF. See following image:

Chrome PDF 3 — Chrome’s Save as PDF option

When you are done with your options, click on the Save button at the bottom of the page. Refer to below image:

Chrome PDF 4 — Chrome’s Save your changes option

The Save As dialog box will open. Enter the path where you want to save your PDF file and rename the file, if necessary. Click Save to save your file. See following image:

Chrome PDF 5 — Chrome’s Save the PDF file

Your web page(s) will be saved as a PDF file in the location you have chosen.

It’s possible to save documents to PDF files other than Chrome. Whether its a Window 10 or a Mac computer, print-to-PDF functionally will be similar.

Note! Coming soon if inactive
How to Save a Microsoft Edge Web Page as a PDF

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How to Use an Email Expire Date in Microsoft Outlook

Outlook lets you add an expiration date to email you send or receive. Once the expiration date has passed the email will be displayed with different formatting, a strikethrough, and you can use Outlook’s built-in tools to manage expired email automatically.

Outlook lets you add an expiration date to email you send or receive. Once the expiration date has passed the email will be displayed with different formatting, a strikethrough, and you can use Outlook’s built-in tools to manage expired email automatically.

This is for Microsoft Outlook 2010 and later. Screenshots are from Microsoft 365 Outlook

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Set an Expire Date for a Sent Email

To add an expiration date to an email you’re sending, you need to open the Properties window for the email.

Open Outlook and compose a message. Then click on Options. Next, in the More Options Group click on Message Options. The Propeties window will be displayed. Now, in the Delivery Options Group, checkmark Expires after and set the Date and Time you wish for the email to expire. Refer to below image:

Outlook Expire Date 1 — Settring Expire Date for a sent email

Outlook has a formatting rule for expired emails. This rule can be found under the Conditional Formatting dialog. The dialog box is displayed from the View tab, then select View Settings. Next, select Conditional Formatting option. The email that has expired has a grey font and the text has a strikethrough. See below image:

Outlook Expire Date 2 — Setting Expire date formatting

This formatting rule will be applied to the receiptents’s Outlook as well as other web apps, like GMail. Now, click OK twice to close the dialog boxes.

For demonstration purposes, I am backdating the email to show the strikethrough formatting when I open the email. Now, close the Properties window and send the email. You will get a prompt saying the Expire Date has passed if backdating or if the date has actually passed, just click Yes. It can still be opened but the strikethrough gives a visual indication that the email is no longer relevant. See following image:

Outlook Expire Date 3 — The sent email with formatting

Set an Expire Date for All Messages You Send

You can setup Outlook to automatically add an expiration date of some number of days after the message is sent.

Double-click to open the message. Next, click on File then Options. Next, click on the Mail tab. Under the Send Messages Group, checkmark Mark messages as expired after this many days and set the days you wish for the email to expire. Click OK to save your change. Refer to below image:

Outlook Expire Date 4 — Setting the Expire Date for all emails you send

Delete An Expired Email

To delete an expired email. Just select the strikethrough emails and click the Delete icon in the ribbon or press the Del key. You could also show the expired emails by adding a column to a folder that shows the expiration date.

If you have turned on Outlook auto archive feature, then you can delete emails automatically based on expire date.

Open the AutoArchives window by File > Options > Advanced. Select the option AutoArchive Settings. Checkmark the option Run AutoArchive every 14 days (the default). Select OK twice to save your change. See following image:

Outlook Expire Date 5 — Setting the AutoArchive feature

When this option is enabled, emails will be deleted or moved (depending on other settings) when the date has passed.

Set an Expire Date for Received Email

You can set an expiration date for a message you have received.

Double-click to open the message. You can not set an expiration date from the Reading Pane.

Select File then Properties. Under Delivery Options, checkmark the box Expires after amd se;ect a date and time for your message to expire. Then, click Close and the Save icon in the upper left hand corner of your message or click File > Save to save your change. Refer to below image:

Outlook Expire Date 6 — Setting Expire Date for received email

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How to Use iOS 13+ Printing

We are going to explore how to print to PDF while on the go, do custom printing options like labels and manage existing print jobs through AirPrint right on your iOS 13+ devices.

We are going to explore how to print to PDF while on the go, do custom printing options like labels and manage existing print jobs through AirPrint right on your iOS 13+ devices. iOS 13+ has a very robust printing subsystem that can allow you to export PDFs and more.

In this blog post, we’ll delve into how to print custom items like labels. We’ll also see how to print to PDF instead of paper and how to manage printer jobs and viewing ink supply levels.

iOS 13+ can handily help in this situation, and it works in any app that supports printing or sharing. We will be using Safari browser in our examples.

This is for Apple devices supporting iOS 13+

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Print to PDF

To print to PDF using any app that supports printing:

Select the Share (or Print) button in the app. When browsing in Safari, just tap the Share button in the bottom toolbar. Refer to below image:

Next, scroll down and tap Print. See below image:

Using two fingers, pinch your fingers apart as if zooming on the Print Preview. This will generate a PDF and show a new view. Refer to below image:

In this Print Preview PDF view, tap the Share button in upper right-hand corner. See following image:

Select your choice to save the PDF to Files, send as an iMessage or an email. Refer to below image:

Phone Printing 5 — The Save to Files option

Sharing a PDF from Print Preview is easy and works on all apps where printing is supported.

Printing Labels

For now, the only way to print labels for contacts is through third-party apps. This feature has been built-into Macs for years.

If you are using Avery Labels for printing contact sheets, there are two apps worth mentioning. Click on the links below to download from the Apple App Store.

Label Printer for $2.99 and the free Label Printer Lite.

Address Labels for CardLists for $1.99.

Both of these apps have numerous features. You can print multiple contacts or a single contact on a sheet, select templates from Avery and others, add a graphic to your labels, design your label, manually adjust alignment, and much more.

Managing Your Print Jobs and Ink Levels

You can check the ink or toner levels to ensure you have plenty for your print project. Once you have spooled a print job, you can monitor its status or cancel it.

Check Your Ink Levels

With iOS and iPadOS you are able to view your ink or toner levels without a computer. This is easily to do.

Select the Share (or Print) button in the app. Refer to image one above.

Next, scroll down and tap Print. Refer to image two above.

Now, tap the right hand arrow beside an available printer name. See following image:

iPhone Printing 6 — Selecting your printer

Select the “i” with an enclosed circle button beside the available printer name. Refer to below image:

iPhone Printing 7 — Your selected printer

If there is no printer listed, you do not have a wireless printer and/or lack support for the AirPrint feature; you may skip this section. Nearly all modern day printers support AirPrint.

You will now be viewing the Printer Info which contains ink levels, name and location (if supplied by the printer or printer server). See following image:

iPhone Printing 8 — Your printer ink levels

Viewing ink or toner levels can be done from the iOS or iPadOS Print Setup dialog in any app that supports it.

Manage Print Jobs

When you print with AirPrint, you are able to manage your print jobs. Once a print job has been started, you can look at the status of the job and/or cancel the job. This can be done by opening the App Switcher (double-tap the Home button if you have one). For Face ID devices, swipe up partially on the screen, hold, then release.

You’ll see the printer job app at the top of the screen. Just tap it to see the print details like how many pages are being printed and which page is active in the queue. Tap the Cancel Printing button to stop any active print jobs. See below image:

If the print queue is empty,, you will receive a message about no print jobs. Refer to below image:

iPhone Printing 10 — No active print jobs

When printing in IOS or iPadOS, a new app will appear in the App Switcher for non-Face ID and Face ID devices to manage print jobs.

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How to Use Private Browsing in Safari on Your iPhone or iPad

Maybe you’d like to checkout a website without leaving a record of it on your iPhone or iPad. Safari includes a Private Browsing Mode that allows you to do this.

Maybe you’d like to checkout a website without leaving a record of it on your iPhone or iPad. Safari includes a Private Browsing Mode that allows you to do this. Lets explore this Safari feature.

While using Private Browsing Mode on your iPhone or iPad, Safari will not save your browsing history, AutoFill form information, cookie changes and recent searches when you close each Private Browsing window. We will cover this later, but its important to note that you must close each window of your private browsing session.

Private Browsing Mode does not protect your browsing history from the host of your network (such as your business or school), your ISP or websites that might use your IP address to track you.

This is for iPhone and iPad using Safari web browser

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Using Safari Private Browsing Mode

First, open Safari. You should see a toolbar at bottom of the screen, if not, tap to reveal the toolbar.

Next, tap the New Window icon in lower right hand corner. Refer to below image:

iPhone Privacy 1 — The Safari New Window icon

Your screen will display your open browser windows. Now, tap the Private button in lower left-hand corner. See below image:

iPhone Privacy 2 — The Safari Private button

Your Private Browsing Mode is now setup. At the bottom of the screen, tap the plus “+” button to open a Private window. Note! You will not see the below screen again as long as your device is logged in, you will just go in or our of Private Browsing Mode. See following image:

iPhone Privacy 3 — To enter Private Browsing Mode., tap the plus button

From here, you can type in an address or tap on a Favorites. In Private mode, you can use Safari as usual but it won’t track you locally. See below image:

iPhone Privacy 4 — Your Private Mode Browsing Mode entry screen

Exit Private Browsing Mode

First, you need close each Private window you opened by clicking the “X” in upper left-hand corner.

Now, to exit Private Browsing Mode, tap the New Window icon, then tap the Private button in lower-left hand corner. The Private button will be in reverse color. You will be switched to non-Private Mode Browsing. Refer to below image:

iPhone Privacy 5 — Exiting Private Browsing Mode

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How to Recall an Email in Gmail

Oops! You just sent a Google Gmail message that you did not want to send. You realize for one reason or another that the message has a mistake or that it shouldn’t have been sent at all. Using Gmail, you have a small window of time in which to undo your mistake.

Oops! You just sent a Google Gmail message that you did not want to send. You realize for one reason or another that the message has a mistake or that it shouldn’t have been sent at all. Using Gmail, you have a small window of time in which to undo your mistake.

By default, Gmail only gives you a 5 second delay in which to recall an email after you hit the Send button. If this is too short, you’ll need to extend the length of time Gmail will keep emails pending before it sends them. Once an email(s) are sent, you are unable to recall them.

This is for Windows 10 PCs, Macs and other devices that support Google Gmail

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Setting the Time Delay in Web Based Gmail

Unfortunately, you can’t change the length of this cancellation period in the Gmail app. You’ll need to do this in the Settings menu of Web based Gmail using your Windows 10 PC or Mac.

First, open Gmail using your browser and click Settings (the gear icon) in upper right-hand corner. Next, click the See all settings option. Refer to below image:

Gmail Recall 1 — Open Web based Gmail Settings

In the General tab, you’ll see an option for Undo Send with a default 5 seconds delay. You can change this to periods of 10, 20, and 30 seconds from the drop-down list. It is recommended you set a 30 second delay. See below image:

Gmail Recall 2 — Setting the Cancellation Period in Web based Gmail Settings

Scroll way down till you see the Save Changes button at the bottom of the screen. Press this button to save your change. The Settings window will then close.

The cancellation period you’ve selected will be applied to your Google account across all your devices.

How to Recall a Web Email in Gmail

If you want to recall a message sent by a Web based Gmail, you’ll need to do so within the cancellation period that applies to your account. This period begins from the moment you press the Send button. If you followed my recommendation, you have 30 seconds.

To recall an email, press the Undo button that appears in the black Message Sent pop-up. It is visible in the bottom-left corner of the Web based Gmail window. See following image:

Gmail Recall 3 — Undo your email in Web based Gmail

This is your only chance to recall the email. If you miss it, or you click the “X” button to close the pop-up, you won’t be able to recall it. Once the cancellation period has passed, the Undo button will disappear and the email will be sent.

How to Recall a Mobile Device Email in Gmail

The process for recalling a mobile device email is similar to using the Web based Gmail. Your cancellation period you setup above for your Google account applies.

Go ahead an send an email using the Gmail app. A black pop-up box will appear at the bottom of your screen, telling you that the email has been sent.

The Undo button will appear on the right-hand side of this pop-up. If you want to stop the email, tap this button within the cancellation period or 30 seconds if following my recommendation. Refer to below image:

Gmail Recall 4 — Undo your email using Gmail app

Pressing Undo will recall the email, returning you to the Compose draft screen in the Gmail app. At this point, you can then make changes to your email, save it as a draft or delete it.

Note! Coming soon if inactive
How to Recall a Sent Microsoft Outlook Message

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How to Recall a Sent Microsoft Outlook Message

Oops! You just sent a Microsoft Outlook message that you did not want to send. You realize for one reason or another that the message has a mistake or that it shouldn’t have been sent at all. You can fix your mistake by recalling the message. Using the recall feature, under the right conditions, your email is deleted without the recipient ever seeing the message. You can also send the recipient a replacement email with the correct information.

Oops! You just sent a Microsoft Outlook message that you did not want to send. You realize for one reason or another that the message has a mistake or that it shouldn’t have been sent at all. You can fix your mistake by recalling the message. Using the recall feature, under the right conditions, your email is deleted without the recipient ever seeing the message. You can also send the recipient a replacement email with the correct information.

For a message to be recalled, both you and the recipient must have a Microsoft 365 Business Account or Microsoft Exchange email account in the same organization. The email must not not have been read by the recipient.

However, even if you and the recipient use different email accounts, the recall feature is useful. Though the initial email won’t be deleted, the recipient receives a follow-up message indicating that you want to recall the previous email. That tells them that your initial one is incorrect for some reason. You should then follow-up your initial email and recall message with another email that contains the right information or corrects the initial one.

To summarize, three emails are involved. The initial email with incorrect information, the recall message email, then the follow-up email with the correct information.

This is for Windows 10 PCs, Macs and other devices that support Microsoft Outlook

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Recall a Message

Let’s send an email. Open Outlook, start new email and address to a recipient, then send the email. Refer to below image:

Now, let’s say you notice an error in your email and want to recall it. In our example, the vacation dates are incorrect.

Open the email from your Sent Items folder. Select the Actions icon and click the option Recall This Message. See following image:

The Recall This Message window opens to offer two options. Choosing Delete unread copies of this message tries to remove the message with no follow-up. Choosing Delete unread copies and replace with a new message provides the opportunity to send a follow-up message with the correct information. To learn of the recall’s success, ensure the box is checked for Tell me if the recall succeeds or fails for each recipient then click OK. Refer to below image:

Recall 3 — Options for recalling initial Outlook email

If you chose the option to replace with a new message, a new email appears with the text from the initial email. You can fix any errors and send a corrected replacement message or a follow-up email with the corrected information. In my example, the recall message failed because I had already read the message. See following image:

Recall 4 — Recall of initial Outlook email failed because recipent (me) had read the message

If you and the recipient use the same Microsoft 365 Business or Exchange, then the initial email should be deleted automatically. If so, you will receive an email saying the recall was successful for that recipient.

If you and the recipient use different email accounts, the initial emails remains in that person’s inbox. A follow-up email arrives that tells the recipient you would like to recall the message. You then have to rely on the recipient to delete or ignore the initial message. At this point, a third email could be sent with the corrected information. Refer to below image:

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How to Recall an Email in Gmail

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How to Check if Your iPhone or Android is Running Smoothly

Want to checkout your iPhone or Android with diagnostics? Maybe you are wanting to sell the device and need to see if the device is working properly. Or you just wish to checkout the performance of your device. Whatever the reason, let’s explore a couple of apps from Apple’s or Google’s App Store.

The apps are TestM and Phone Diagnostics. Both apps are free but come with ads. You can remove the ads for Phone Diagnostics for a small fee. The apps run similar diagnostic tests for touch screen, audio, video, camera, microphone, sensors and other components on your phone.

After you have installed these apps, their associated icons will appear on your Home screen (see left bottom corner) like the image below:

iPhone Diagnostics 1 — The installed Diagnostic apps

This is for the iOS and Android devices. Screenshots are for the iPhone

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TestM App for iPhone and Android

Designed for iOS and Android, the free TestM app can run diagnostics on your phone’s touch screen, sound, camera, sensors, network connectivity and other hardware.

The app gives you full control over the tests you want to run. Opt for a quick test to check three key features: touch screen, earpiece audio and high-frequently audio; or commit to a full test to check out all supported features. Otherwise, you can test just one specific feature, like the accelerometer, Bluetooth connectivity, camera flash and Face ID on an iPhone.

Most of the tests are interactive. The touch-screen test asks you to draw on the screen, the microphone test asks you to speak, the audio test prompts you to tap the numbers you hear and the camera test requests that you pose for a picture. One of the nifty tests is the Internet Speed Test to measure your phone’s upload and download speed.

After you’ve completed your testing, TestM compiles a report that reveals the key stats of your phone along with the outcome of the tests you ran. Each individual feature tested receives a green checkmark for good or a red checkmark for bad.

Any features that flunk can be re-tested from the report screen. You can share the report with someone else via email, messaging, or another app or service. TestM can even generate a list of local repair shops that might be able to fix whatever hardware ailment is affecting your phone. Refer to below image:

iPhone Diagnostics 2 — The TestM app Home screen

Phone Diagnostics for iPhone

Available for the iPhone, the Phone Diagnostics app offers a range of tests you can run one after the other. The app can check your touch screen, multi-touch capabilities, camera, flash, speaker, microphone, Wi-Fi, cellular access, sensors and other components. Just tap the button for the test you wish to run. Alternatively, tap the Play button in the middle of the screen to run all the tests one after the other. Unlike TestM, you can remove ads by paying a small fee.

The multi-touch test asks you to place three fingers on the screen. The camera test snaps photos using the front and rear cameras, while the video record test shoots a quick video using the rear camera. The motion test asks you to move your phone around, and the GPS test verifies your location on a map.

The app doesn’t generate any reports or results, but each successful test paints its button in green, while a failed or interrupted test appears in red. The app also attempts to steer you to a repair shop should your iPhone need to be fixed. See below image:

iPhone Diagnostics 3 — The Phone Diagnostics app Home screen

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