How to Disable/Enable the Insert Key in Windows 10

The Insert Key was needed in early versions of Windows. In our modern day of Windows, the key is no longer needed. Now, we just place our cursor where we want to insert text and start typing. If we use the Insert Key, our text is overwritten. This can be frustrating as we find ourselves clicking Undo and starting over.

Every key has a corresponding key scan code that tells Windows how to handle the keystroke. We can find this code and change it to a null character in the Windows Registry, which disables the key.

Instead of editing the Registry directly, we are going to use a free software utility to perform this task.

Note! You should first create a backup of the Registry. See my blog post on Wise Registry Cleaner on how create a backup or click this link to download and install the free Regbak software.

This is for desktop/laptop using Windows 10. SharpKeys will run on Vista through Windows 10.

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Running Regbak Software

First, open and run the program. Next, click on the New Backup button to create a Registry backup. Refer to below image:

Regbak 1
Selecting a new backup

A backup dialog box will appear. Here you can chose a Backup Folder. It is recommended you use the default. Next, give the backup a Description of your choice, then click Start. See below image:

Regbak 2
Chosing the backup location and entering a description

When the program has finished, you will receive a message at the top of the screen that the backup operation has completed. At the bottom of the dialog box, check for the mesage that the operation finished successfully. Now, click Close. See following image:

Regbak 3
Completing the process

A final dialog box will appear showing your newly created Registry backup entry. Additionally, by highlighting an entry you can either Restore or Delete a Registry backup. Click Close to end the program. Refer to below image:

Regbak 4
Exit the program

SharpKeys Overview

SharpKeys is free software for you to edit specific Registry entries. It uses a Graphical User Interface (GUI) to remap keys on your keyboard. This software makes it easy to edit the Registry without using the built-in Registry Editor. Using the Editor is time consuming and error prone.

Download and Install

Open your browser and click this link to download and install SharpKeys. You can download the file in Microsoft Installer (MSI) or Zip format; the easiest method is using the MSI.

Using SharpKeys

Note! This program requires Administrative Privileges to run. Please open the program as an Administrator by right-clicking on the program under Start, and click on More > Run as Administrator.

Once the program is running, click the Add button. See below image:

SharpKeys 1
Opening the program

Scroll through the list on the left and click on Special: Insert (E0_52). Next, click on Turn Key Off (00_00) from the list on the right. To remap the Insert Key, click OK. Refer to below image:

SharpKeys 2
Selecting the Insert Key to be remapped

The value in parentheses is the key scan code associated with it. We are replacing the Insert Key code of E0_52 to a non-existence code of 00_00, which will disable the key.

Next, click the Write to Registry button. The software will add the new code for the Insert Key to the Registry for you. See following image:

SharpKeys 3
Write the null key scan code to the Registry

To complete the process, click OK. Refer to below image:

SharpKeys 4
Restart message

To exit the program, click Close. See below image:

SharpKeys 5
Exit the program

For the changes to take effect, you will need to log out or restart your computer.

You can use SharpKeys to remap a host of other keyboard characters.

Undoing Your Change

If you have made no other changes, you can use Wise Registry Cleaner or Regbak to restore the Registry depending on which software you used to create a Registry backup. If you have made other changes and wish to restore the Insert Key function, those changes will be lost.

Another method is using the Registry Editor to reenable the Insert Key function. This method is very technical, frustrating and error prone; so I don’t recommend doing this.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Backup Facebook Photos and Videos

You have searched for a favorite photo or video on Facebook but are unable to locate it. Facebook has an option to backup most anything saved through its app. This would allow for easier searching instead of scrolling endlessly through Facebook posts.

You may have decided to deactivate your account for health reasons or you just want a backup. There is no such thing as “too many backups”. In my IT career, I have been “burned” by not having adequate backups resulting in lost time in recreating them.

Depending on how long you have been a Facebook user, the backup file can be quite large. If you have limited storage or on a free storage plan for your mobile device, you might consider backing up to a PC or Mac.

Using this post as a guide, I am backing up thirteen years of Facebook photos and videos on a Windows 10 PC. My backup file, in Zip format, was a 1.4 GB file.

This is for PCs, Mac, mobile devices and similar platforms using Facebook

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Accessing Facebook Settings

Launch Facebook. in the upper right hand corner, click on the Account icon. Next, click the Settings & Privacy option. See below image

Facebook Photo Backup 1
The Settings and Privacy option

Next, click on the Settings option. Refer to below image:

Facebook Photo Backup 2
The Settings option

Downloading Your Facebook Information

Then click on Your Facebook Information. See following image:

Facebook Photo Backup 3
The Facebook Information option

Next, click on Download Your Information. See below image:

Facebook Photo Backup 4
Download your information option

Selecting ONLY Photos and Videos

From here, click on Deselect All link. Then select only Photos and Videos option. From this screen there are many options on what to backup. For our purposes, we only want photos and videos. Refer to below image:

Facebook Photo Backup 5
Deselecting all, then selecting only photos and videos option

Once photos and videos have been selected and all other option are unselected, click the Create File button. See below image:

Facebook Photo Backup 6
Clicking the Create File option

Messages and Emails From Facebook

You will receive a pop-up message regarding the creation of your Facebook backup for photos and videos. Refer to below image:

Facebook Photo Backup 7
Facebook response to iyour request

Check your email that is associated with your Facebook account for the file request. See below image:

Facebook Photo Backup 8
Email from Facebook about your request

It may take several hours for Facebook to process your request. When the file is ready, you will receive an email that your file is ready. Follow the directions in the message. Refer to below image:

Facebook Photo Backup 9
Email from Facebook that your backup file is ready

Downloading Your Photos and Videos Backup

Click on the link for Download Your Information. Then, click the Available Copies tab. You should see information about your download file. Now, click the Download button. See following image:

Facebook Photo Backup 10
Download option to your Downloads folder

Facebook will ask you to enter your Password, then click Submit. See below image:

Facebook Photo Backup 11
Submitting your password

Viewing Your Downloaded Zip File via File Explorer

Your photos and videos backup file will be in your Downloads folder in Zip format. Below is a screenshot of my backup file. Notice it contains over 3000 files. Your backuped file number will depend on how often you post photos and videos and how many years on Facebook. Refer to below image:

Facebook Photo Backup 12
An example of your downloaded Facebook photos and videos file

What I would like to see is an option to select a date range for the backup instead of everything.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Remove Malware for Windows

If your Windows computer is being redirected to unwanted sites, advertisements are popping up while you browse the Internet, or a message saying a virus was detected, then it is possible that you have malware installed on your computer.

This is for Windows 7 through 10, also applies to Macs and mobile devices. The wording in this post is for Windows 10

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Malware refers to any type of malicious software that tries to infect a computer or mobile device. Hackers use malware for any number of reasons such as, extracting personal information or passwords, stealing money or preventing owners from accessing their device.

Malware includes computer viruses, ransomware, worms, trojan horses, rootkits, keyloggers, dialers, spyware, adware, malicious BHOs, rogue security software and other malicious programs. The majority of malware threats are usually worms or trojans rather than viruses.

Following are some examples of an infected PC:

  1. Your web browser (e.g., Microsoft Internet Explorer, Mozilla Firefox, Google Chrome) freezes, hangs or is unresponsive
  2. You get redirected to web pages other than the one you intended to go to
  3. You receive numerous web-browser popup messages
  4. Strange or unexpected toolbars appear at the top of your web browser
  5. Your computer runs slower than usual
  6. Your computer freezes, hangs or is unresponsive
  7. Your computer restarts by itself (but not a restart caused by Windows Updates)
  8. You see unusual error messages (e.g., messages saying there are missing or corrupt files folders)

For several months, I had malware that crashed my PC on a daily basis. I read lots of help articles and followed its advice. I soon came to realize that no one piece of software will remove the malware. In my case, the virus would attach itself to a Dell executable (exe) file. I located the suspected file and renamed it, no luck here. So, I deleted the file; the suspected file would recreate itself with the virus attached. I did a scan of the Registry to find the infected file, it was not found. What the heck is going on? Then I came across an in-depth article on removing malware. In summary, to remove the malware, perform the following:

Restart your machine and stop all running programs

Download, install and run the following programs one at a time in order as shown below. There is a free or trial version for each software. Do not install any third-party tools associated with the installs. The softare title and links are as follows:

Malwarebytes

Avast

HitmanPro

Zemana

Now, restart your machine. The malware should be eliminated. Since this is a one-time removal, uninstall each program. If left installed and active, they will interfere with each other and cause other problems.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Change Your Name on Windows 10 Log-In Screen

Whenever you log-in to Windows 10, your name appears above the password entry. What if you want to change your name? This post addresses this issue.

Whether you use a local account or a Microsoft Account, it’s relative easy to change your display name.

This is for Windows 10 devices

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Changing Your Display Name for a Microsoft Account

To change you name for a Microsoft Account, you need to open your account preferences on the Microsoft website.

Opens the Settings app by pressing the Windows key+I or type in Settings in the Cortana search field, then click the Settings app at top of the screen. Then click on the Accounts option. Refer to below image:

Change Login Name 1
Selecting your Accounts option

Below your name and photo, click on Manage my Microsoft account. See following image:

Change Login Name 2
Selecting Manange my Microsoft account

Signin to your Microsoft Account if not already signed. This will open your account preferences in your browser. After your browser opens, click the More Actions drop-down box, then click on Edit Profile from the options list. See below image:

Change Login Name 3
Selecting Edit Profile

Below your name, click Edit Name. Refer to below image:

Change Login Name 4
Selecting Edit your name

Enter your first and last name, solve the CAPTCHA challenge, then click Save to update your name. See following image:

Change Login Name 5
Changing your firsr and/or last name and entering the CAPTCHA letters

When your Profile page reloads, it will update with the name change.

Note! When you change your Microsoft Account name, it changes on all devices that you use to log-in with this account.

For your new name to show on your Windows 10 log-in screen, you will have to log out of Windows 10. Be sure to save any unsaved work or applications before signing out.

Changing Your Display Name for a Local Account

A local account is a basic approach in using Windows 10. Local accounts don’t have the added features like syncing files, settings, browser history, etc. across multiple devices.

If you want to change your local account name, fire up the Control Panel. In the Cortana search box, type in Control Panel then click on the Control Panel app at the top of the screen.

Next click on the User Accounts option. Refer to below image:

Change Login Name 6
Selecting User Accounts from the Control Panel

Now click on User Accounts one more time. See below image:

Change Login Name 7
Selecting User Accounts again

Now, select Change your account name option to change your log-in name. See following image:

Change Login Name 8
Selection for changing your account name

Note: If an organization manages your device or you don’t have administrator privileges, you won’t be able to change your name.

Enter the new log-in name into the text field, then click the Change Name button to save your changes. Refer to below image:

Change Login Name 9
Changing your log-in name

You are done and may now close the Control Panel window. For your new name to show on your Windows 10 log-in screen, you will have to log out of Windows 10. Be sure to save any unsaved work or applications before signing out.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help me out, you can send screenshots of your data related to your question.

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How to Use Word AutoText Feature

Creating and using custom AutoText entries for frequently used phrases is a great way to speed up your content creation in Microsoft Word. By default, Word has very few entries so you may want to add your own. The good news is you can set up these time-savers in just a few clicks!

The software does come with lots of AutoText Document fields, like Author, Company Info, Status and other built-in entries such as Headers, Footers, Tables, Watermarks, etc., that you can choose for your document. You can use these entries in addition to your own AutoText entries for your documents.

Note! Your AutoText entries maintain its formatting when inserted into a document.

This is for PCs, Macs and other platforms that support Word

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Creating an AutoText Entry

To begin, highlight the text in your Word document that you’d like to use to create your new AutoText entry. Refer to below image:

Word AutoText 1
Selecting the text for your AutoText entry

Press Alt+F3 to open the Create New Building Block window. Then, type in a name (within the 32-character limit) for your AutoText entry. Next, click OK. See following image:

Word AutoText 2
Saving your AutoText entry

Your AutoText entry will be saved. Now that was easy.

Using an AutoText Entry

To use your AutoText entry, place your cursor where you want to insert the text in your Word document. Navigate to the Insert tab and click the Explore Quick Parts icon in the Text group. See below image:

Word AutoText 3
Accessing your AutoText

A drop-down menu will be displayed. Hover your pointer over AutoText. Refer to below image:

Word AutoText 4
Selecting the AutoText feature

A list of AutoText entries will appear. Select the one you want to use. See below image:

Word AutoText 5
Inserting your custom AutoText entry

The entry you selected will be inserted into your document.

Deleting an AutoText Entry

If your AutoText list is getting crowded, or you made a mistake when you created a custom entry, you can delete them.

To do so, go back to the Insert tab and select the Text group. Then click the Explore Quick Parts icon, and then hover your pointer over AutoText.

From here, right-click the AutoText entry you want to delete. In the context pop-up menu that appears, click the option Organize and Delete. Refer to following image:

Word AutoText 6
Accessing the Delete option

The Building Blocks Organizer window will be displayed with your AutoText entry highlighted. At the bottom of this dialog box, click on Delete. See below image:

Word AutoText 7
The delete button at the end of the AutoText entries

A message box will appear asking you to confirm the deletion of your entry. To delete this entry, click Yes. Refer to below image:

Word AutoText 8
Confirming your custom AutoText deletion

Now your entry will be deleted. You have successfully adding, inserted and deleted an AutoText entry. That’s it.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Check Your Hard Drive Status

Your hard drive has been acting strange. It’s making clicking or screeching sounds, it’s unable to find files, crashes on boot, slow transfer speed or seems to be moving slowly. Your hard drive is dying.

Since it is a mechanical device it has moving parts unlike a Solid State Device (SSD) which has none. But even a SSD will eventually fail.

Even if your hard drive is healthy, over time, it will die. You should keep an eye on it’s health once in a while for your peace of mind. Let’s see how to do this.

This is for Windows 10 devices and Macs

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To Tweet about this post, click the Tweet icon below to launch Twitter, then click its Tweet icon to post.

Check out TechSavvy.Life for their blog posts on smartphone apps, PCs. and Macs!

The Drive’s SMART Status

Most modern drives have a feature called S.M.A.R. T. (Self-Monitoring, Analysis and Reporting Technology) that monitors different drive attributes in an attempt to detect a failing disk. That way, your computer will automatically notify you before data loss occurs and the drive can be replaced while it still remains functional.

Check in Windows

In Windows 10, you can manually check the S.M.A.R.T. status of your drives from the Command Prompt. Just right-click the Start button, select Run, and type “cmd“, then click OK or type “cmd” into the Cortana search bar, then click OK. In the Command Prompt pop-up box, type:

wmic diskdrive get model,status

It will return “Pred Fail” if your drive’s death is imminent; “Bad”, “Unknown” or “Caution” if its time to take care of a drive or “OK” if it thinks a drive is doing fine. Refer to below image:

Hard Drive Status
Checking your hard drives health

Check on a Mac

On a Mac, you can check S.M.A.R.T. status by opening the Disk Utility program, clicking on the drive and looking at “S.M.A.R.T. Status” in the bottom left, which will either read “Verified” or “Failing”.

SMART Status can be Misleading

However, this basic S.M.A.R.T. information can be misleading. You only know when your drive is near death, but you can start to experience problems even if the basic S.M.A.R.T. status is okay.

You can also use Defraggler program I discussed in a previous post. When you use the Analyze feature of the program, it will show your disk health. Click here for the post on using Defraggler.

Manufacture Check

If you want an even deeper, more accurate picture into your drive’s health, check its manufacturer’s website for a dedicated tool; for example, Seagate has SeaTools for its drives, Western Digital has Data Lifeguard Diagnostic for its drives and Samsung has Samsung Magician for its SSDs. These tools can sometimes take into account certain technologies specific to their hard drives and SSDs.

Note! You may find that the SeaTools (Seagate) utility is the only software you will need. In the below image, it can diagnose Samsung, Western Digital as well as Seagate using several methods:

Hard Drive Status 2
SeaTools for Windows options

Is Your Drive Almost Dead

Drives with the “Pred Fail” status won’t necessarily fail tomorrow. They could chug along for a year or be dead as a doornail in a few days if not hours.

If you’re getting warnings, it’s time to back up your files before your drive fails. Failure to act may cost you serious money to recover your data.

Now is not the time for a full backup, however: you don’t want to stress the drive with too many reads or it could fail while you’re backing up. Instead, plug in an external drive and copy your most important files onto it; family photos, work documents and anything else that can’t easily be replaced. Then, once you know those are safe, you can try doing a full drive clone with something like EaseUS Todo Backup Free.

I got a S.M.A.R.T. status of “Pred Fail” on my main hard drive. I quickly backed up my important files to an external drive. I never finished before it died. I tried the trick off turning my desktop on its side, then upside down. I got a little more life from the hard drive. Then I removed the hard drive and gently shook the device. I could hear the spindle sliding; then I knew if was totally dead. But it’s worth trying this trick.

Is Your Drive Dead

If your hard drive has already stopped working, things get a lot tougher and you’ll probably need a professional data recovery service which can cost $1,000 or more. But if you have pricelrss data on the drive, it may be worth it to you.

Prepare for Hard Drive Failure

It’s not a matter of “if” your hard drive will fail; it’s a matter of “when”. All hard drives fail eventually and if you want to avoid losing all your important files, you absolutely have to back up your computer regularly; including when the drive is healthy.

Take some time to set up an automatic, cloud based backup like Google Backup and Sync using Google Drive. It is one of the best things you can do to protect yourself from heartache later on. Or at least back up to an external drive using Windows 10 built-in File History Tool.

If your drive failed catastrophically with no warning, you can get back up and running in no time by having an up-to-date backup.

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Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help me out, you can send screenshots of your data related to your question.

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How to View Excel Statistics

Microsoft Excel is getting a quick summary view of workbook statistics. This simple dialog box includes the boundaries of the sheets, tables, links, formulas and notes.

In a couple of clicks you can now view the workbook statistics.

This is for Excel in Office 365 on PCs and Macs

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First, open an existing Excel workbook. Navigate to the Review tab and click on it. In the menu bar, head to the Proofing group. You will see the icon Workbook Statistics, just click on it to view. Refer to below image:

Excel Workbook Statistics 1

There are details for current sheet and the entire workbook. It is similar to Microsoft Word’s Word Count feature.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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Twelve Run Commands for Windows 10

If you know the right keyboard shortcut and the right commands, the Windows 10 Run command can be a powerful tool. Lets explore 12 Run commands everyone should know.

With a simple keyboard shortcut and a few keystrokes, you can reach your destination before other users can click their mouse on the right icon.

The key is learning and knowing these common Run commands.

The examples are for Windows 10 operating system. Also works for Windows 7 and Windows 8.

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Open the Run Command Dialog Box

To use these commands we need to bring up the Run command dialog box. There are two comman ways of doing this as follows:

1. Right click the Start menu icon and select the Run command from a list
2. Use the keyboard shortcut by selecting and holding the Window icon button and press the “R” key. See following image:

Win 10 Run 1
The Run dialog box

You will simply enter your Run command and press the Enter key or press OK.

The Run Commands

Note! The quotation marks are for emphasis only; they are not part of the command itself and should not be included in the Run command box. Also, the Run remembers your command(s).

1.“\” – Open the default drive, usually drive “C
This will display the contents of your default configuration to include your Quick Access library. The presumption is that this is where your documents, photos and other files can be most easily found. At times you may just want to open File Explorer to the main hard drive root folder.

2. “.” – Open the Home folder of the current user
This command will open the Home folder for the current user.

3. “..” – Open the Users folder
Typing two periods (“..”) will open File Explorer in the Users folder, giving quick access to all the user’s folders, providing you have the proper credentials. This is a good command for performing system administrative tasks.

4. “control” – Open the Control Panel
Windows 10 has placed many of the common configuration settings into an area known as Settings, which can be found as an entry in the Start menu. While this is fine for many configuration settings, there are times when you have to load the full Windows 10 Control Panel. On those occasions, type control into the Run command box. Refer to below image:

Win 10 Run 2
The Control Panel

5. “msconfig” – Open System Configuration
The System Configuration app is a holdover from previous versions of the Windows operating system, but it is still useful for Windows 10. This command will open an app that grants you access to boot variations including certain startup services during the boot sequence. Also, their are many options to view, add or change under the Tools tab. See following image:

Win 10 Run 3
System Configuration screen

6. “appwiz.cpl” – Open Programs and Features
Lets say you want to uninstall a program; you may use this command to do so. Although you can use the Control Panel command to accomplish this task, using this command is much faster. See below image:

Win 10 Run 4
Uninstall a program

7. “cleanmgr” – Open Disk Cleanup utility
Another holdover from previous versions of Windows is the Disk Cleanup utility. Most disk cleanup processes in Windows 10 are handled automatically behind the scenes, but there are occasions where you may want to perform disk cleanup manually. Refer to below image:

Win 10 Run 5
Hard disk cleanup

Related

Wise Disk Cleaner is a much better utility for cleaning your Windows device

8. “resmon” – Open Resource Monitor
A utility app that most users ignore, but really shouldn’t, is the Windows 10 Resource Monitor. If your PC starts lagging or the hard drive seems to be spinning up without cause, run this command and troubleshoot the problem. See below image:

Win 10 Run 6
The Resource Monitor

9. “calc”, “notepad”, “mspaint”, etc – Open common apps
Another good use for the Run command is to start basic Microsoft applications that you may not use every day and don’t want on your desktop or taskbar but that you still use from time to time.

10. “main.cpl” – Adjust your mouse settings
One of the first things you need to adjust on a new Windows 10 PC are the mouse settings. A mouse cursor that is too small or moves too slowly across the screen can be frustrating. This is fastest way to get to those settings. Refer to below image:

Win 10 Run 7
Settings for the mouse

11. “mstsc” – Open Remote Desktop
A modern workforce is a mobile workforce, which means many of us have to access our workstation PCs remotely using the Windows 10 Remote Desktop app. See following image:

Win 10 Run 8
Open Remote Desktop

12. “msinfo32” – Access System Information
While troubleshooting problems with help desks, it is not uncommon for the technician to ask for detailed system information. Rather than clicking through several different screens, use this Run command. Refer to below image:

Win10 Run 9
System Ongormation scree

You Don’t Have to Remember the Commands

Tip: As you try these Run commands, you will notice that your previous entry is displayed. You can scroll through all previous commands by using the up and down arrow keys or click the drop down arrow to see your entries. This allows less keystrokes, faster access and best of all, you don’t have to memorize these Run commands. They are available even if you Shutdown or Restart your device.

For more Run commands, click here

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Clear Chrome Data

Every once in a while you should delete Chrome’s data for faster load times and to correct erratic behavior. If this is your first time to do this, be patient, it may take a minute or so.

If you’re trying to fix loading or formatting issues to improve your browsing experience on Google Chrome, clearing your data is an excellent place to start.

For example, if Chrome is slow or unresponsive or you change a document like deleting a sentence but the sentence is still there after saving the document, its time to clear your Chrome browser data. Before doing this, log out or exit your running applications. If an application’s behavior is erratic, its recommended you log out instead of just exiting the program.

This is for Google Chrome on multiple platforms

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What Happens When your Data is Deleted?

When you visit a website, it will save (or remember) certain information on your hard or SSD drive. Cookies save a user’s browsing data and cache (stored information) helps webpages load more quickly by remembering images, videos, text and other parts of the webpage from your last visit instead of reloading everything with each visit.

When you clear your data, all information gets deleted. You control how much data is deleted. The load time of previously visited sites will increase because Chrome needs to load the content of the webpage again.

Clearing Chrome’s Data

To clear your data in Chrome, you’ll need to access the browser’s Settings menu. There are three different ways to do this.

Related

How to Use Wise Disk Cleaner Program to Delete Bad Files
How to Delete Junk Files on a PC

The first way is to click the three vertical dots icon (the hamburger icon) in the top-right corner of the screen, hovering over the More Tools option and then selecting Clear Browsing Data. Refer to below image:

Clear Chrome 1
Clear your browing data option

In the above image, you may notice the shortcut key. To go straight to the page to clear your data, hold and press down on the Ctrl + Shift + Delete keys.

The third way is to enter chrome://settings/clearBrowserData in the address bar. See following image:

Alternate way to clear your browsing data

Now, the Clear Browsing Data window will be displayed.

The first thing you’ll do here is select the Time range for deleting the data. Click the drop down arrow next to Time range to expand the menu, then select the desired Time range; the default is All Time. It is recommended you use the default Time range. See below image:

Clear Chrome 3
Selecting your time range for clearing your data

Next, check the four boxes next to Browsing history, Download history, Cookies and 0ther site data and Cached images and files. If you want to clear passwords (not recommended), then checkmark Passwords and other sign-in data. Checking this box will force you to re-enter passwords you have setup before entering a website(s). Refer to below image:

Clear Chrome 4
Selecting your options for clearing data

Now click the Clear Data button to clear your data. See following image:

Clear Chrome 5
The last option for clearing your data

The process of clearing your data will take a litte while. If this is the first time, it may take several minutes, just be patient.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

The author’s Vietnam eBook on the Battle for Tra Bong: Events and Aftermath

How to Find Your Windows 10 Product Key

I recently read a post about finding your Microsoft Windows 10 product key. Microsoft likes to hide it but there are occasions you need to know the key. The key is a 25-characters code, making it virtually impossible to remember.

This is for Windows XP through 10 devices

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That post gave a long command to use and a complicated Visual Basic Script (vbs) from an unknown author to be saved as a text file to run. To make things even more complicated, using two methods, the author showed two different keys. But there is a pain free way to find the key that I posted about using Belarc Advisor. This free software program is among the best to provide a detailed inventory of your device’s hardware and software.

Here is the link for installing and running the free Belarc Advisor program.

Scroll down the report till you see the Software Licenses section. There you will find your Windows product key plus other software keys. See below image:

Belarc Advisor Software Keys

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help me out, you can send screenshots of your data related to your question.

The author’s Vietnam eBook on the Battle for Tra Bong: Events and Aftermath