How to Remove Malware for Windows

If your Windows computer is being redirected to unwanted sites, advertisements are popping up while you browse the Internet, or a message saying a virus was detected, then it is possible that you have malware installed on your computer.

This is for Windows 7 through 10, also applies to Macs and mobile devices. The wording in this post is for Windows 10

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Malware refers to any type of malicious software that tries to infect a computer or mobile device. Hackers use malware for any number of reasons such as, extracting personal information or passwords, stealing money or preventing owners from accessing their device.

Malware includes computer viruses, ransomware, worms, trojan horses, rootkits, keyloggers, dialers, spyware, adware, malicious BHOs, rogue security software and other malicious programs. The majority of malware threats are usually worms or trojans rather than viruses.

Following are some examples of an infected PC:

  1. Your web browser (e.g., Microsoft Internet Explorer, Mozilla Firefox, Google Chrome) freezes, hangs or is unresponsive
  2. You get redirected to web pages other than the one you intended to go to
  3. You receive numerous web-browser popup messages
  4. Strange or unexpected toolbars appear at the top of your web browser
  5. Your computer runs slower than usual
  6. Your computer freezes, hangs or is unresponsive
  7. Your computer restarts by itself (but not a restart caused by Windows Updates)
  8. You see unusual error messages (e.g., messages saying there are missing or corrupt files folders)

For several months, I had malware that crashed my PC on a daily basis. I read lots of help articles and followed its advice. I soon came to realize that no one piece of software will remove the malware. In my case, the virus would attach itself to a Dell executable (exe) file. I located the suspected file and renamed it, no luck here. So, I deleted the file; the suspected file would recreate itself with the virus attached. I did a scan of the Registry to find the infected file, it was not found. What the heck is going on? Then I came across an in-depth article on removing malware. In summary, to remove the malware, perform the following:

Restart your machine and stop all running programs

Download, install and run the following programs one at a time in order as shown below. There is a free or trial version for each software. Do not install any third-party tools associated with the installs. The softare title and links are as follows:

Malwarebytes

Avast

HitmanPro

Zemana

Now, restart your machine. The malware should be eliminated. Since this is a one-time removal, uninstall each program. If left installed and active, they will interfere with each other and cause other problems.

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Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Use Word AutoText Feature

Creating and using custom AutoText entries for frequently used phrases is a great way to speed up your content creation in Microsoft Word. By default, Word has very few entries so you may want to add your own. The good news is you can set up these time-savers in just a few clicks!

The software does come with lots of AutoText Document fields, like Author, Company Info, Status and other built-in entries such as Headers, Footers, Tables, Watermarks, etc., that you can choose for your document. You can use these entries in addition to your own AutoText entries for your documents.

Note! Your AutoText entries maintain its formatting when inserted into a document.

This is for PCs, Macs and other platforms that support Word

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Creating an AutoText Entry

To begin, highlight the text in your Word document that you’d like to use to create your new AutoText entry. Refer to below image:

Word AutoText 1
Selecting the text for your AutoText entry

Press Alt+F3 to open the Create New Building Block window. Then, type in a name (within the 32-character limit) for your AutoText entry. Next, click OK. See following image:

Word AutoText 2
Saving your AutoText entry

Your AutoText entry will be saved. Now that was easy.

Using an AutoText Entry

To use your AutoText entry, place your cursor where you want to insert the text in your Word document. Navigate to the Insert tab and click the Explore Quick Parts icon in the Text group. See below image:

Word AutoText 3
Accessing your AutoText

A drop-down menu will be displayed. Hover your pointer over AutoText. Refer to below image:

Word AutoText 4
Selecting the AutoText feature

A list of AutoText entries will appear. Select the one you want to use. See below image:

Word AutoText 5
Inserting your custom AutoText entry

The entry you selected will be inserted into your document.

Deleting an AutoText Entry

If your AutoText list is getting crowded, or you made a mistake when you created a custom entry, you can delete them.

To do so, go back to the Insert tab and select the Text group. Then click the Explore Quick Parts icon, and then hover your pointer over AutoText.

From here, right-click the AutoText entry you want to delete. In the context pop-up menu that appears, click the option Organize and Delete. Refer to following image:

Word AutoText 6
Accessing the Delete option

The Building Blocks Organizer window will be displayed with your AutoText entry highlighted. At the bottom of this dialog box, click on Delete. See below image:

Word AutoText 7
The delete button at the end of the AutoText entries

A message box will appear asking you to confirm the deletion of your entry. To delete this entry, click Yes. Refer to below image:

Word AutoText 8
Confirming your custom AutoText deletion

Now your entry will be deleted. You have successfully adding, inserted and deleted an AutoText entry. That’s it.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Check Your Hard Drive Status

Your hard drive has been acting strange. It’s making clicking or screeching sounds, it’s unable to find files, crashes on boot, slow transfer speed or seems to be moving slowly. Your hard drive is dying.

Since it is a mechanical device it has moving parts unlike a Solid State Device (SSD) which has none. But even a SSD will eventually fail.

Even if your hard drive is healthy, over time, it will die. You should keep an eye on it’s health once in a while for your peace of mind. Let’s see how to do this.

This is for Windows 10 devices and Macs

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To Tweet about this post, click the Tweet icon below to launch Twitter, then click its Tweet icon to post.

Check out TechSavvy.Life for their blog posts on smartphone apps, PCs. and Macs!

The Drive’s SMART Status

Most modern drives have a feature called S.M.A.R. T. (Self-Monitoring, Analysis and Reporting Technology) that monitors different drive attributes in an attempt to detect a failing disk. That way, your computer will automatically notify you before data loss occurs and the drive can be replaced while it still remains functional.

Check in Windows

In Windows 10, you can manually check the S.M.A.R.T. status of your drives from the Command Prompt. Just right-click the Start button, select Run, and type “cmd“, then click OK or type “cmd” into the Cortana search bar, then click OK. In the Command Prompt pop-up box, type:

wmic diskdrive get model,status

It will return “Pred Fail” if your drive’s death is imminent; “Bad”, “Unknown” or “Caution” if its time to take care of a drive or “OK” if it thinks a drive is doing fine. Refer to below image:

Hard Drive Status
Checking your hard drives health

Check on a Mac

On a Mac, you can check S.M.A.R.T. status by opening the Disk Utility program, clicking on the drive and looking at “S.M.A.R.T. Status” in the bottom left, which will either read “Verified” or “Failing”.

SMART Status can be Misleading

However, this basic S.M.A.R.T. information can be misleading. You only know when your drive is near death, but you can start to experience problems even if the basic S.M.A.R.T. status is okay.

You can also use Defraggler program I discussed in a previous post. When you use the Analyze feature of the program, it will show your disk health. Click here for the post on using Defraggler.

Manufacture Check

If you want an even deeper, more accurate picture into your drive’s health, check its manufacturer’s website for a dedicated tool; for example, Seagate has SeaTools for its drives, Western Digital has Data Lifeguard Diagnostic for its drives and Samsung has Samsung Magician for its SSDs. These tools can sometimes take into account certain technologies specific to their hard drives and SSDs.

Note! You may find that the SeaTools (Seagate) utility is the only software you will need. In the below image, it can diagnose Samsung, Western Digital as well as Seagate using several methods:

Hard Drive Status 2
SeaTools for Windows options

Is Your Drive Almost Dead

Drives with the “Pred Fail” status won’t necessarily fail tomorrow. They could chug along for a year or be dead as a doornail in a few days if not hours.

If you’re getting warnings, it’s time to back up your files before your drive fails. Failure to act may cost you serious money to recover your data.

Now is not the time for a full backup, however: you don’t want to stress the drive with too many reads or it could fail while you’re backing up. Instead, plug in an external drive and copy your most important files onto it; family photos, work documents and anything else that can’t easily be replaced. Then, once you know those are safe, you can try doing a full drive clone with something like EaseUS Todo Backup Free.

I got a S.M.A.R.T. status of “Pred Fail” on my main hard drive. I quickly backed up my important files to an external drive. I never finished before it died. I tried the trick off turning my desktop on its side, then upside down. I got a little more life from the hard drive. Then I removed the hard drive and gently shook the device. I could hear the spindle sliding; then I knew if was totally dead. But it’s worth trying this trick.

Is Your Drive Dead

If your hard drive has already stopped working, things get a lot tougher and you’ll probably need a professional data recovery service which can cost $1,000 or more. But if you have pricelrss data on the drive, it may be worth it to you.

Prepare for Hard Drive Failure

It’s not a matter of “if” your hard drive will fail; it’s a matter of “when”. All hard drives fail eventually and if you want to avoid losing all your important files, you absolutely have to back up your computer regularly; including when the drive is healthy.

Take some time to set up an automatic, cloud based backup like Google Backup and Sync using Google Drive. It is one of the best things you can do to protect yourself from heartache later on. Or at least back up to an external drive using Windows 10 built-in File History Tool.

If your drive failed catastrophically with no warning, you can get back up and running in no time by having an up-to-date backup.

That’s it. Please feel free to share this post! One way to share is via Twitter, as mentioned below.

I hope you have found this post helpful. If so, click the Tweet icon below. This will launch Twitter where you click its icon to post the Tweet.

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Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help me out, you can send screenshots of your data related to your question.

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How to View Excel Statistics

Microsoft Excel is getting a quick summary view of workbook statistics. This simple dialog box includes the boundaries of the sheets, tables, links, formulas and notes.

In a couple of clicks you can now view the workbook statistics.

This is for Excel in Office 365 on PCs and Macs

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First, open an existing Excel workbook. Navigate to the Review tab and click on it. In the menu bar, head to the Proofing group. You will see the icon Workbook Statistics, just click on it to view. Refer to below image:

Excel Workbook Statistics 1

There are details for current sheet and the entire workbook. It is similar to Microsoft Word’s Word Count feature.

I Would Like to Hear From You

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How to Clear Chrome Data

Every once in a while you should delete Chrome’s data for faster load times and to correct erratic behavior. If this is your first time to do this, be patient, it may take a minute or so.

If you’re trying to fix loading or formatting issues to improve your browsing experience on Google Chrome, clearing your data is an excellent place to start.

For example, if Chrome is slow or unresponsive or you change a document like deleting a sentence but the sentence is still there after saving the document, its time to clear your Chrome browser data. Before doing this, log out or exit your running applications. If an application’s behavior is erratic, its recommended you log out instead of just exiting the program.

This is for Google Chrome on multiple platforms

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What Happens When your Data is Deleted?

When you visit a website, it will save (or remember) certain information on your hard or SSD drive. Cookies save a user’s browsing data and cache (stored information) helps webpages load more quickly by remembering images, videos, text and other parts of the webpage from your last visit instead of reloading everything with each visit.

When you clear your data, all information gets deleted. You control how much data is deleted. The load time of previously visited sites will increase because Chrome needs to load the content of the webpage again.

Clearing Chrome’s Data

To clear your data in Chrome, you’ll need to access the browser’s Settings menu. There are three different ways to do this.

Related

How to Use Wise Disk Cleaner Program to Delete Bad Files
How to Delete Junk Files on a PC

The first way is to click the three vertical dots icon (the hamburger icon) in the top-right corner of the screen, hovering over the More Tools option and then selecting Clear Browsing Data. Refer to below image:

Clear Chrome 1
Clear your browing data option

In the above image, you may notice the shortcut key. To go straight to the page to clear your data, hold and press down on the Ctrl + Shift + Delete keys.

The third way is to enter chrome://settings/clearBrowserData in the address bar. See following image:

Alternate way to clear your browsing data

Now, the Clear Browsing Data window will be displayed.

The first thing you’ll do here is select the Time range for deleting the data. Click the drop down arrow next to Time range to expand the menu, then select the desired Time range; the default is All Time. It is recommended you use the default Time range. See below image:

Clear Chrome 3
Selecting your time range for clearing your data

Next, check the four boxes next to Browsing history, Download history, Cookies and 0ther site data and Cached images and files. If you want to clear passwords (not recommended), then checkmark Passwords and other sign-in data. Checking this box will force you to re-enter passwords you have setup before entering a website(s). Refer to below image:

Clear Chrome 4
Selecting your options for clearing data

Now click the Clear Data button to clear your data. See following image:

Clear Chrome 5
The last option for clearing your data

The process of clearing your data will take a litte while. If this is the first time, it may take several minutes, just be patient.

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Find Your Windows 10 Product Key

I recently read a post about finding your Microsoft Windows 10 product key. Microsoft likes to hide it but there are occasions you need to know the key. The key is a 25-characters code, making it virtually impossible to remember.

This is for Windows XP through 10 devices

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That post gave a long command to use and a complicated Visual Basic Script (vbs) from an unknown author to be saved as a text file to run. To make things even more complicated, using two methods, the author showed two different keys. But there is a pain free way to find the key that I posted about using Belarc Advisor. This free software program is among the best to provide a detailed inventory of your device’s hardware and software.

Here is the link for installing and running the free Belarc Advisor program.

Scroll down the report till you see the Software Licenses section. There you will find your Windows product key plus other software keys. See below image:

Belarc Advisor Software Keys

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help me out, you can send screenshots of your data related to your question.

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How to Insert and Use a Custom Word Footer in Three Clicks

Over the past few months, I have researched on how to do this, create a footer that I can use repeatly without doing a manual insert of footer elements. I finally found an article on how to partly do this. In my example, we are going in inset a document footer with the latest date on the left, the document name in the middle and the page number on the right. Yes, it will take a little time but it’s worth the one-time investment. You will save time and effort in using this feature.

If you’ve got a favorite document footer like mine, you can save that using the Quick Parts feature of Microsoft Word. What a lot of users don’t know is that Quick Parts can be saved under different categories to be accessible under different menus.

Let’s use my favorite footer as an example. I’ve constructed one in a blank document using a three column table: the left column has the current Date, the middle column contains the File Name and the right column shows “Page X of Y“. Also, I’ve turned off the borders in the table; those lines you see are simply the grid lines that display in Word.

This is for Word for Office 365 PCs and Macs that support Quick Parts. Other versions of Word will be similar.

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Lets get started.

Navigate to the the Insert tab, then to the Header option. Head to the bottom of the options and select Edit Footer. Your footer will be activated with the pointer in the left hand column.

Once again, go to the Insert tab, then select the Table option. Highlight the first 3 columns with your pointer. You will see 3 x 1 table description at top of your screen. Now, just click on the third grid element in the first row and the table will be inserted into your footer. See following image:

Word Footer A
Selecting the table to be inserted for the custom footer

Inserting Current Date

In the first column of the footer table, type in the text Date: (there is one space after the text) then navigate to the Insert tab and click on the Date & Time option in the Text group. Select your date format and click OK. See below image:

Word Footer 3
Selecting the current Date format to be inserted into your custom footer

Inserting File Name

Now, hit the Tab key once, or move your pointer to the middle column. Again, go to the the Insert tab, then to the Footer option. Navigate to the bottom of the options and select Edit Footer. In the Insert group, select Document Info, then select File Name.

UPDATE: If you do not see Document Info, in the Search box type in “Add document info” and follow its steps.

Refet to below image:

Word Footer H
Selecting the File Name to be inserted

Note! For demo purposes, I named this example document as &Filename. See below image:

Word Footer I
Showing the inserteed Date and File Name for your custom footer

Inserting Page Number

Now, tab once more or position your pointer in the right column. Once again, from the Insert tab, select Page Number from the Header & Footer group. Next, hoover your pointer over Current Position and select Bold Numbers under the Page X of Y group. Refer to below image:

Word Footer B
Inserting the Page Number as bold text for Page X of Y into your custom footer

Your footer elements will look similar to the following image:

Word Footer C
Showing all elements for your custom footer

Formatting the Custom Footer

Now, you may want to align your footer elements. In my example, I am aligning the File Name to be centered. For the Page Number, I am choosing right justified. The Date is already left justified. At this point, you can change the font and/or font size and other formatting options. You may want to change font size for File Name to allow for long document names. Refer to below image:

Word Footer D
Aligning the footer elements for your custom footer

Next, lets remove the borders for our footer table. Right click on the “+” sign located to the left of the table, then select Table Properties. See below image:

Word Footer E
Accessing the Table Properties for your custom footer

Now, select Borders and Shadings option. Under the Borders tab, select the None option, then click OK, then click OK again to remove the borders. Refer to below image:

Word Footer F
Removing the borders for your custom footer

Your final footer result will be similar to the following image:

Word Footer G
The final result of your custom footer

If you make a mistake, start from the miscue or start from stratch. As you can see, there are a lot of manual steps. So, instead of repeating all of the above just to insert a footer, we can easily access our favorite footer by using the Quick Parts feature.

Setting Up the Quick Part Feature

Highlight the footer with your pointer or click on the “+“sign located to the left of the table. Next, navigate back to the Insert tab. Select the Quick Parts option in the Text group. Then choose Save Selection to Quick Park Gallery. See below image:

Word Footer K
Saving your custom footer to Quick Parts

Give the Footer a unique name, mine is My Best Footer. In the Gallery drop-down box, select Footers. In the Category drop-down box, select General. Now, give the footer a Description. When you are finished, click OK. Refer to below image:

Word Footer L
Setting up the custom footer building block

Now your favorite footer will be an available selection whenever you click Footer on the Insert tab. Refer to following image:

Word Footer M
Displaying your custom footer entry

Using Your Custom Footer

To try out your custom footer, open a blank document. Navigate to the Insert tab (click one), select the Footer option (click two). Locate your recent entry and click on it (click three). Your footer selection will be inserted. And you only used three clicks! See below image:

Word Footer N
Inserting your custom footer into a document

There are a whole bunch of other Quick Parts Galleries available for you to save your favorite snippets in. For example, you could have a Quick Parts that inserts your “ Initials _____” on the last page of a draft. Another Quick Parts would be creating and inserting your favorite Watermark.

Edit Your Custom Footer Properties

Navigate to the Insert tab. Select the Quick Parts option in the Text group. Then choose the Building Blocks Organizer option. Next, locate and click on your custom footer entry. Then, click on the Edit Prolerties tab. Here you can change the custom Name, the Gallery, the Category, etc. Its best to leave the Gallery set to Footers and Category set to General.

UPDATE: To make your custom footer float to the top, select enter a new Category, and label it Alpha instead of selecting General.

Once you are finished, click OK. Refer to below image:

Word Footer P
Editing your custom footer properties

Delete Your Custom Footer

Navigate back to the Insert tab. Select the Quick Parts option in the Text group. Then choose Building Blocks Organizer option. Next, locate and click on your custom footer entry. Then, click on the Delete tab. To complete the deletion process, click OK. See following image:

Word Footer O
Deleting your custom footer

When you Exit Microsoft Word, you will see the following screen. Make sure you click Save to save your custom footer in the Building Blocks.dotx file, where your custom footer is stored. This is easy to overlook. If you don’t Save, you will lose your custom footer or any other snippet you created during your Word session.

Word Footer Q
Your final dialog box upon exiting Word. You must click Save to save your work.

You have successfully created, inserted, edited and deleted a custom footer.

I Would Like to Hear From You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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How to Add Slide Numbers to Your PowerPoint Presentation

In PowerPoint, it’s hard to remember what slide number you are presenting. As an aid, we can add the slide number to our slides.

One way, we could manually add a number using a text box. But what if you added or deleted a slide? This would require you to manually update your slide numbers; a time consuming and error prone task.

Instead, you can have the slide numbers update automatically on all your hidden and active slides. By default, your slide numbers appear in your slide footer, but you can move and format them.

This is for PowerPoint for Office 365 Windows and Mac versions. Other versions of PowerPoint will be similar.

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Adding Slide Numbers

Open a PowerPoint presentation with several slides to see the feature. Click the Insert tab. In the Text section, click the Header & Footer icon. See below image:

PowerPoint Slide Numbers 1
Text dialog box

The Header & Footer options box will open. Refer to below image:

PowerPoint Slide Numbers 2
Slide Header and Footer options

Under the Slide option, place a check in the Slide number checkbox. To add your slide number to all of your slides, select Apply to All button. Refer to below image:

PowerPoint Slide Numbers 3
Checkmarking the Slide Number option

Your slide number will appear in the bottom right corner. Note! The number place holder will be small. See following image:

PowerPoint Slide Numbers 4
Sliode Number placeholder

Remove Slide Numbers

To remove your slide numbers, follow the steps above. In the Header & Footer options options box, simply uncheck the Slide number checkbox. Then click Apply to All button. Your slide numbers will be removed.

Format Slide Numbers

We are going to use PowerPoint Slide Master to make the slide number in a different font, color, size or position.

To do this, click View from the main menu, then select Slide Master. This will load the Slide Master editing box. You will see the slide number box in its default position at the bottom right section of the slide. See following image:

PowerPoint Slide Numbers 5
Accessing the Slide Master

Note! You could add a text box with the word “Slide” next to the slide number; this is not shown.

When you move or apply a different font, size or color, it will apply to all your slides.

To edit the text box, select the box then select the Home tab. See below image:

PowerPoint Slide Numbers 6
Selecting the Home tab for editing

Then you can use the available options in the Font and Paragraph sections to format the number like choosing Bold, Underline, etc. I have set the number to be Bold and made the font size bigger. See below image:

PowerPoint Slide Numbers 7
Editing the Slide Number placeholder

Once you have finished editing, return back to the Slide Master tab and click Close Master View button. Refer to below image:

PowerPoint Slide Numbers 8
Closing the Slide Master

Be sure to Save your presentation with the automatic slide numbering feature.

Related

How to use the PowerPoint Dim feature
How to setup a PowerPoint presentation using the Loop feature
How to add Rolling Credits to your Powerpoint presentation

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help me out, you can send screenshots of your data related to your question.

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Using Zoom During the COVID-19 Outbreak

This is a summary of Zoom posts I have blogged about over the past few weeks. During the COVID-19 pandemic, many of us are working from home using Zoom for video/audio conferencing. If you take some time, you can make the video meeting a smooth experience for all participants. The host of the Zoom meeting has the responsiblity to setup and run the meeting. By exploring the following blog posts, you can achieve your goal of hosting a successful meeting, making it easy for the participants to join the video conference and keeping the Zoom troll attacks at a minimum.

This if for a PCs and Macs browsers and smartdevices that support Zoom

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Following are my blog links for a Zoom video/audio meeting:

How to Setup Contacts in Zoom

How to Record a Zoom Meeting

How to Join a Zoom Meeting Without Installing the App

How to Hide and Unhide a Zoom Video

Nine Tips to Stabilize a Zoom Meeting

Testimonials

I love you addressed nearly every frustrating feature change I have! Thanks for sharing and educating me. 

marilyn1998

I was just checking into the zoom meeting stuff. Thanks Raymond.

Debi Holcomb

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

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Nine Tips to Stablize a Zoom Meeting

Internet trolls are crashing Zoom video conferences and flooding them with inappropriate content. Here are some ways to stablize your meetings and keep Zoom running smoothly.

This if for a PCs and Macs browsers and smartdevices that support Zoom

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1. Close All Running Apps

Before you start your video conference call or join the on-line meeting, save your work and close all running apps. Too many open apps will slow down your computer while you’re on a video call. This is because the call requires a lot of resources, especially if you’re on a lightweight laptop.

2. Check the Speed of Your Browser

Before your call, use a speed test tool, like Fast.com or Speedtest.net, to test your internet speed. If you’re not getting enough speed, move closer to your Wi-Fi router or try some other tips to boost your Wi-Fi signal. You can also use one of these tools to speed up your internet connection. Minimum bandwidth is 600 Kbps (up/down) and recommended is 1.5 Mbps (up/down). You may need to call your internet service provider and/or upgrade your equipment, which would be the best choice, if your equipment does not meet the minimum.

If you run both programs, you will notice a signifance difference in the speed test. This is due to the time of day you run the test, servers they are using and its location. Hopefully, your equipment exceeds the minimum speed for a Zoom meeting.

Below are my results in running Speedtest for Windows (Note that I greatly exceed the minimum):

Zoom Tips Speedtest 2
Results in running SpeedTest on my browser

3. Test Your Audio and Video

You can also launch a test Zoom meeting anytime at zoom.us/test.  This will launch a meeting where you are the only participant (you can invite others).  This option lets you test your audio and video even if you don’t have the Zoom app installed.

See the article Joining A Test Meeting in the Zoom Help Center for more information about using the using the Zoom Test Meeting feature.

4. Mute Yourself When Not Speaking

When you’re in a video meeting with a lot of participants, it’s best to keep yourself muted. Only unmute yourself when you need to speak.

This eliminates any background noise on your end. Also, if anyone walks in the room and starts talking while you’re on a call, you won’t have to rush to find the mute button.

5. Never Use Your Personal Meeting ID

Each Zoom user has a personal meeting ID; think of it as your Zoom phone number. When creating a meeting, you can use your personal ID or generate a random one. You should always generate a random meeting ID.

If your personal meeting ID is leaked to the web, Zoom trolls are free to harass you with calls whenever they please. 

6. Always Use a Meeting Password

For a video meeting other than a large classroom, town hall or lecture meeting, passwords should be turned on. 

Make sure the password is kept safe. Zoom sends meeting passwords out to all invitees when invitations are sent. If you’re worried that someone unwanted may get the password, create the meeting without one set, update the meeting to add a password and send it out to invitees in a separate email or via another form of communication.

7. Set Join the Waiting Room Option

When you enable the waiting room for a Zoom meeting, each user who connects is put in a queue that the meeting host has to approve. If you don’t recognize someone in the waiting room, simply don’t let them in.

To enable this feature, navigate to Settings > In Meeting (Advanced), scroll down till you see the following option and toggle it to the On position. See below image:

Zoom Web Meeting 5
Setting Join Waiting Room option

8. Set Meeting Options

Under Meetings > Schedule a Meeting, set the following options:

  1. Video > Host to On
  2. Video > Participant to Off especially if your participates are using older equipment
  3. Audio set to Both
  4. Meeting Options set Emable waiting room to On. Set Record the meeting automatically on the local computer should only be set to On for the host. You don’t want each particpant to be recording and viewing at the same time. If a participate wants a recording, the host can send the video via email or some other form of communication.
  5. Always Save you changes. Refer to following image:

Zoom Web Meeting 6
Setting other options

9.Turn Off Screen Sharing

Zoom trolls need to be able to visually take over a meeting to be effective. Preventing anyone from sharing their screen aside from the meeting host stops them from being able to go on the attack.

Under Settings > In Meeting (Basic), scroll down till you see the Show Zoom windows during screen share and set the following options:

  1. Screen sharing, toggle to On
  2. Who can share, toggle Host Only to On
  3. Who can share when someone else is sharing, toggle Host Only to On
  4. Always Save your changes. Refer to below image:

Zoom Meeting 7A
Setting screen share option

I Would Like to Hear from You

Please feel free to leave a comment. I would love hearing from you. Do you have a computer or smart device tech question? I will do my best to answer your inquiry. Please mention the device, app and version that you are using. To help us out, you can send screenshots of your data related to your question.

The author’s Vietnam eBook on the Battle for Tra Bong: Events and Aftermath